Customer Experience Co-worker I

Job Overview At IKEA it’s all about our customers, and in Customer Relations we build and retain long‑lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. We set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people! Responsibilities Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience Provide an efficient and accurate checkout experience in various areas of the store Offer additional products and services such as home delivery, credit card, and IKEA Family card Resolve customer concerns independently to meet their unique needs and expectations Provide friendly, safe, and efficient car loading and unloading services Job Details Job type: Permanent – Part‑Time Hours: 12–20 hrs/week Shift: Retail environment; must be able to work nights & weekends Hourly rate: $18.50 Qualifications: Not specified Benefits Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co‑worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work minimum 20 hrs/wk) #J-18808-Ljbffr IKEA Gruppe