Assistant General Manager

Assistant General Manager OpportunityJoin our team as an Assistant General Manager! Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go-to hero making sure every guest leaves with a smile and our hotel runs like a well-oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We're looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top-notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let's make hospitality fun!This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.Key Skills/Responsibilities:Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.Master of Solutions: Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible.Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel's operations.Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.Hospitality Hero: Bring a friendly, service-focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.Education & Experience:At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four-year degree with 2–3 years, or a two-year degree with 3–4 years of related experience.Supervisory background required.Ability to stay calm and objective under pressure.Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanProperty Information: Welcome to the Holiday Inn Express & Suites DFW Airport-Grapevine hotel! We look forward to making your visit memorable and stress free. Business travelers can enjoy the convenience of proximity to nearby companies including CAE Training Center, Flying Food, Eaton Corporation, and CEVA Logistics. Our 100% smoke-free hotel is great for corporate and leisure travelers due to ease of access to the Dallas/Fort Worth International Airport, accompanied by complimentary shuttle service. Centrally located between Dallas and Fort Worth, Grapevine is the perfect place to stay! Enjoy free breakfast and parking, complimentary Wi-Fi and a 24 hour Business Center can keep you productive while away from the office. Our Grapevine hotel is near great entertainment, such as Main Event, Cinemark, amazing stores at Grapevine Mills Mall, as well as delicious dining in historic downtown Grapevine. From wine tastings at 8 of the different wineries in the area and sports fans enjoying AT&T Stadium, leisure travelers never have a shortage of local attractions. Once you're ready to relax, we offer an outdoor pool, whirlpool and children's pool, and a 24 hour Fitness Center with state-of-the-art equipment, along with our suite shop with drinks, snacks, & items for your convenience. Come enjoy what Grapevine and the Holiday Inn Express – DFW Grapevine has to offer! At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!