Sr. Business Analyst, Network Business Enablement Strategy and Transformation Team

Overview Sr. Business Analyst, Network Business Enablement Strategy and Transformation Team

Summary:

Join the Network’s newly established Network Business Enablement Strategy & Transformation Team. As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Why join the Network?

• Crown Jewel Investment: The Network is a core strategic focus of the Discover acquisition, receiving significant top of house backing and investment to drive growth.

• Rethinking How We Work: As the Network modernizes, there is a massive opportunity to rethink our core business processes—finding ways to eliminate friction, work more efficiently together, and leverage modern technology and AI.

• High-Visibility Impact: Because the Network is evolving rapidly, you will get early, direct exposure to high-priority initiatives that shape how the broader organization operates.

• Greenfield Operating Model Work: Rather than simply maintaining existing routines, you will help evaluate and design how we organize, prioritize, and execute to support multi-billion-dollar scale.

What does this team do and where does it sit?

• Team Placement: You will sit within the Network Strategy & Brand organization on a dedicated "SWAT Pod". The team is a flexible problem-solving pod working directly with the head of the Network and the Network Leadership Team on urgent, cross-functional challenges.

• Core Operating Model Focus: You will help bring structure to three areas: Structure (roles and strategic intent ownership), Process (cross-cutting workflows and governance), and People (skills, job families, and geo strategy).

• Bridging Strategy to Execution: The goal isn't just writing strategy decks—it’s doing the analytical and alignment work needed to get business leaders on the same page and move projects into action.

What will you gain / Why take this role?

• Executive Exposure: You will regularly frame options, lead working sessions, and align recommendations directly with members of the Network Leadership Team.

• Broad Payments & Network Domain Knowledge: You will get a crash course in how a global network functions—getting into the details of commercial models, risk interactions, and product prioritization.

• Strong Launchpad for Future Roles: Working across the entire Network gives you a rare, end-to-end perspective on the business, making this a great stepping stone into future business, strategy, or operational roles across the Network.

• Sharper White-Space Problem-Solving: You will build a strong toolkit for taking messy, unstructured business problems and turning them into clear, actionable decision frameworks.

What are the types of projects you will work on?

• White-Space Problem Solving & Workflow Mapping: Analyzing how work moves across teams—identifying operational friction points, untangling complex hand-offs, and defining clear ownership for core processes and strategic goals.

• Fact-Based Analysis & Leadership Alignment: Running qualitative and quantitative analyses, conducting stakeholder interviews, and synthesizing options into crisp, decision-ready recommendations to present to senior leadership for alignment.

• Capacity & Operational Readiness Modeling: Assessing organizational capability, required skill sets, location strategy, and enablement needs to ensure the Network is resourced to execute on recommendations and scale efficiently.

What skills do you need to be successful?

• Consulting / Generalist Background: Experience and comfort in tackling white space problems or strategy / management consulting.

• Clear Executive Communication: Ability to synthesize complex discussions into simple, high-impact one-pagers and decision decks for executive forums.

• Cross-Functional Influence: Strong interpersonal skills to build relationships, navigate matrixed teams, and bring leaders together around a common recommendation.

• Problem Solving: A practical approach to gathering facts, conducting stakeholder interviews, and finding workable solutions without over-engineering

• Results Focus & High Throughput: ability to juggle multiple fast-moving priorities in parallel, driving high output and keeping momentum without losing sight of quality.

Basic Qualifications:

• At least 2 years of professional experience performing analysis

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in Statistical model building

• 1+ years of experience in market research

• 1+ years of experience in SQL querying

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $101,100 - $115,400 for Sr. Business Analyst

McLean, VA: $111,200 - $126,900 for Sr. Business Analyst

Riverwoods, IL: $101,100 - $115,400 for Sr. Business Analyst

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).