Site Manager

Good Shepherd Rehabilitation Network

Seeking an experienced Outpatient therapy leader to manage an established clinic comprised of high-performing Orthopedic and Neurological multi-disciplinary teams. Responsible for managing daily operations, program development, continuum of care collaboration, and staff engagement.

JOB SUMMARY
- Direct, supervise and evaluate work activities of professional, technical, and clerical personnel.
- Establish objectives and evaluative or operational criteria for assigned units.
- Direct or conduct recruitment, hiring and training of personnel.
- Develop and implement organizational policies and procedures for assigned units.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, and coordinating financial reporting.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Monitor the use of therapy services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Prepare activity reports to inform supervisor of the status and implementation plans of programs, services, and quality initiatives.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Support the development of instructional materials and provision of in-service and community-based educational programs.
- Performs patient care as needed/able.
- Performs Patient Service Representative functions as needed to support seamless clinic operations and excellent customer service.
ESSENTIAL FUNCTIONS
- PATIENT / CUSTOMER
  - Employees Satisfaction:
    - Regularly meets with employees to improve communication and to build productive relationships.
    - Continuously communicates to staff the importance of patient satisfaction, quality of care, and sound financial performance; and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations.
    - Analyze employee satisfaction data& identify opportunities for improvement.
    - Collaborate with staff to develop action plans.
    - Implement and follow through with action plans.
    - Manage & eliminate process workarounds.
    - Focus energy on collaboration and not blame
  - Establish/update processes and work practices for the unit/department:
    - Manage and eliminate process workarounds by appropriately and consistently sharing with organizational partners the issues, which require their attention.
    - Analyze employee satisfaction data on a quarterly basis and identify opportunities for improvement.
    - Share data with staff and mutually identify opportunities for improvement within the department's span of influence.
    - Collaborate with the staff to develop action plans for improvement.
    - Implement and follow through with action plan.
  - Internal Partnerships:
    - Works with GSPP leadership in developing programs, services and initiatives to anticipate future customer needs, build customer loyalty and generate profitable growth.
    - Sets standards and drives operational integration of programs by ensuring alignment of communication to Leadership.
  - Manage team and individual performance in alignment with the GSPP vision of service excellence:
    - Drive patient/client loyalty and physician referral by ensuring staff under your supervision understand the GSPP commitment to service, their own work processes, and have the necessary skills to meet service expectations.
    - Focus energies on collaborating in problem resolution rather than finding blame.
    - Manage patient/client complaints and provide timely follow up to ensure satisfaction.
    - Ensure that staff understand and demonstrate service recovery commitment.
- HIGH RELIABILITY PATIENT CARE
  - Establish/update processes and work practices for the area of responsibility.
    - Build work practices and team processes based on the Institute of Medicine's (IOM) Six Aims for Improvement:
      - Safe:avoid injuries to patients from the care that is intended to help them.
      - Effective:provide services based on scientific knowledge.
      - Patient-Centered:provide care that is responsible to individual patient preferences, needs and values and assuring that patient values guide all clinical decisions.
      - Timely:reduce waits and sometimes harmful delays for both those who receive care and those who give care.
      - Efficient:avoid waste, including waste of equipment, supplies, ideas, and energy.
      - Equitable:provide care that does not vary in quality because of personal characteristics such as gender, ethnicity, geographic location or socio-economic status.
    - In conjunction with all stakeholders involved in the patient care processes, institute operational changes based on data (e.g. PORTs, customized area operations data).
    - Communicate, reinforce, and update as necessary environment of care procedures, (e.g. safety, security, hazardous materials, emergency, medical equipment, and utility management.)
    - Continuously improve area operations to maintain and exceed internal/external regulatory compliance and achieve clinical excellence.
    - Participates in and supports patient safety goals and initiatives
  - Manage team and individual performance in alignment within the Institute of Medicine's (IOM) Six Aims for Improvement.
    - Communicate roles, accountabilities and performance measures to all staff.
    - Identify unit quality metrics, review and track monthly; communicate to the staff, and develop/implement action plans to improve performance.
    - Train staff in PORTs and encourage and use as intended to capture patient safety trends.
  - Regulatory Compliance: (In partnership with Leadership Team)
    - Ensures compliance with all federal, state and local regulatory standards and requirements, including JCAHO, Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others.
    - Ensures optimal condition of all equipment.
    - Ensures order, safety, efficiency and cleanliness of clinical and office area.
    - Participates in development of policies and procedures.
- OPERATIONS
  - Change Management
    - Proactively develops and implements change management strategy for major organizational activities and events
    - Identifies and facilitates agreement of major messages which are consistent regardless of audience, credible and reflects GSPP' core values
    - Communication plans are effectively implemented
    - Ensure appropriate follow-up of major issues
    - Manage routine and crisis communications throughout the entity/community as they arise
    - Demonstrates recognition of the systemic impact of employee communication and/or policy changes and solicits proactive feedback prior to implementation.
    - Evaluates effectiveness of change and implementation plans.
  - Financial Management
    - Develop budget for individual AU/Dept based on assumptions and decisions made by GSPP Leaders.
    - Budget management for AU/Dept.
    - Seeks opportunities to reduce supply costs.
    - Review Financial Reports monthly or monthly financial tool to ensure all activity within an AU is expensed in the month.
    - Provide Accounting or appropriate Finance designee with accruals.
    - Preview monthly expense reports to detect errors/discrepancies and resolve issues.
    - Provide budget variance explanations to Finance and GSPP management monthly.
    - Analyze and manage data as tool to manage expenses.
    - Ability to balance financial and staffing models to achieve budget targets and organization objectives.
    - Successfully negotiates resourcing needs across boundaries with partners as appropriate.
- MANAGER OF CHOICE
  - Workforce Planning:
    - Talent management plan in place for current and future staff
    - Succession plan in place for critical positions
  - Attract/Recruit:
    - Recruitment of competent staff to meet operational needs ("scope of service" "products & services") and who demonstrate the ability to be service orientated and align with the core values
    - On-Boarding- proper orientation of staff to their roles, accountabilities and performance measures within probationary period
  - Development:
    - Development of staff - Encourages continuous growth and helps staff to realize full potential by identifying stretch objectives and creating learning plans
    - Effective and timely performance management such that:
      - Clearly defines work expectations
      - Recognizes and rewards individuals for a job well done.
      - Addresses performance issues immediately and directly.
      - Conducts performance appraisals annually
  - Retention:
    - Employee retention strategy in place
    - Positive employee relations
    - Effective employee communications
    - Employee total compensation is market based and competitive
    - Employee recognition
  - Compliance:
    - Ensures that consistent, effective processes are utilized for establishing and monitoring the credentials of staff.
    - Ensure continuous survey readiness
    - Ensure department human resource management practices comply with labor law, state & federal requirements
    - Employee safety
QUALIFICATIONS
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  - Education
    - Bachelor's Degree in a clinical discipline preferred
  - Work Experience
    - 5 years of clinical experience required
    - 1-2 years of prior supervisory experience preferred
  - Licenses / Certifications
    - Clinical license in appropriate discipline required

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Site Manager in Philadelphia, PA vacancy

Site Manager
...Position Overview The Site Manager (SM) is responsible for overseeing the daily performance and long-term success of a Spotless Brands location. This leader ensures operational excellence, delivers exceptional customer experience, and drives site-level financial...
Suggested
Hourly pay
Local area
Flexible hours
Afternoon shift
Flagship Car Wash
Philadelphia, PA
3 days ago
Site Manager
$18 - $21 per hour
...for families across the country. It's the way youth sports should be. What does your company do? Job Summary The Site Manager is responsible for providing a superior i9 Sports Experience and overseeing the game-day operations of a venue. This individual...
Suggested
Hourly pay
Part time
Local area
Flexible hours
Night shift
Afternoon shift
i9 Sports
Bala Cynwyd, PA
2 days ago
EHS Site Manager
$104k - $160k
...architecture, engineering, project controls, procurement, construction management, and CQV of technically complex facilities, primarily in the life sciences industry. We are looking for a talented EHS Site Manager to join our industry‑leading Project Delivery and...
Suggested
Full time
For contractors
For subcontractor
Work at office
Local area
Night shift
IPS-Integrated Project Services, LLC
Blue Bell, PA
4 days ago
i9 Sports - Site Manager
$18 - $20 per hour
...equipment-related needs. Maintaining a well-organized storage container will be one of your top priorities. Responsibilities: Manage the setup and breakdown of fields and equipment Supervise game-day operations and staff (coaches, officials, assistants)...
Suggested
Hourly pay
Work at office
Local area
Flexible hours
Weekend work
i9 Sports
Bala Cynwyd, PA
2 days ago
Sanitation Site Manager
...development. If you’re ready to lead, inspire, and make a measurable difference, this role is for you. About the Role: Sanitation Site Manager As a Sanitation Site Manager, you’ll lead daily operations at one of our client’s food production sites — ensuring equipment is...
Suggested
Full time
Work at office
Local area
Relocation package
Shift work
Night shift
Weekend work
Day shift
Weekday work
Ecowize
Drexel Hill, PA
2 days ago
Assistant Site Manager
$56.2k - $82.7k
...leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers.You’re excited about this opportunity because you will…Lead: You’ll...
Hourly pay
Work at office
Local area
Remote work
Flexible hours
Shift work
Night shift
Weekend work
DoorDash Essentials, LLC
Sharon Hill, PA
4 days ago
Assistant Site Manager
...Position Overview The Assistant Site Manager (ASM), also known as Car Wash Manager at select flex locations, supports the Site Manager in executing daily operational tasks, leading the frontline team, and delivering exceptional customer experience at Spotless Brands...
Hourly pay
Local area
Flexible hours
Shift work
Afternoon shift
Flagship Car Wash
Philadelphia, PA
17 hours ago
On-Site Property Maintenance Manager
...completed efficiently while maintaining safety and compliance. Ideal candidates have 3+ years in property maintenance, strong customer service, and a valid HVAC certification. On-site availability and reliable transportation are required for this role. #J-18808-Ljbffr...
Scully Company
Bala Cynwyd, PA
1 day ago
Site Manager
...Job Description Job Description Position Title: Site Manager Reports to: Program Director Department: Administration DOPP Behavior Health HBDS IPS PEP Foster Care TIPS CERC AERC FLSA Status: Exempt Fee-For-Service Non-exempt Location...
Full time
Work at office
Flexible hours
Shift work
Weekend work
Afternoon shift
Juvenile Justice Center of Philadelphia
Philadelphia, PA
3 days ago
TRAVELING SITE SUPERINTENDENT
...will support the Construction department, working primarily on job sites. The Project Superintendent is responsible for supervising and... ...Aid, signage, etc) Notify Formcraft PM and/or Department Manager regarding all safety incidents including near misses Assist Formcraft...
Full time
For subcontractor
Work at office
Local area
Night shift
Weekend work
Formcraft
Philadelphia, PA
1 day ago
Site Superintendent - Commercial Construction
...Field Superintendent / Field Project Manager Exciting Career Opportunity: Field Superintendent / Field Project Manager Location: Philadelphia, PA (Delaware, New Jersey, and Pennsylvania areas) Company: Axis Construction Management, LLC. Are you an experienced construction...
Permanent employment
Full time
For subcontractor
Work at office
Local area
Axis Construction Mgmt., LLC.
Philadelphia, PA
16 hours ago
Site Director - Northwood Academy Charter School
$44k
...Site Director - Northwood Academy Charter School Job Category: Positive Youth Development Requisition Number: SITED001404 Posted: June 2, 2026 Full-Time On-site Philadelphia, PA 19111, USA Job Details CORA Services is a dynamic and growing not for profit...
Full time
Summer work
Currently hiring
Work at office
Immediate start
Monday to Friday
Shift work
CORA Services
Philadelphia, PA
17 hours ago
Security Site Supervisor - Philadelphia, PA
...Job Description Job Description Job Title: Security Site Manager Location: Philadelphia, PA Employment Type: Full-Time Company: Colonial Security Services About Us: Colonial Security Services is a trusted leader in the security industry, providing...
Full time
Flexible hours
Shift work
Night shift
Colonial Security Services
Philadelphia, PA
9 days ago
Site Superintendent (Civil Construction)
$90k - $140k
...Broker - Dry Bulk to join our dynamic Sales team. This role is designed for a seasoned professional with a proven track record in managing dry bulk cargo. The successful candidate will be responsible for developing and maintaining relationships with both carriers and shippers...
Permanent employment
Work at office
Local area
Jobot
Philadelphia, PA
5 hours ago
Site Supervisors - Commercial Construction
...Facility Service Company We currently have the following position available: Site Supervisor with Retail and Food Service experience. Experienced, working Site Supervisors needed to manage renovation and fit-out projects, and millwork installations Previous...
For subcontractor
Work at office
Night shift
Piece Management, Inc.
Delran, NJ
21 days ago
Site Records Manager
...is a nationally recognized provider of Litigation Support and Management Services. For more than four decades, we have served law firms,... ...operations of records program for a law firm with multiple sites. • Advise employees at all levels to ensure proper maintenance...
Local area
The MCS Group, Inc.
Philadelphia, PA
9 days ago
WORKING SUPERVISOR
...delivered within budget. This role requires a strong leader who can manage a team, meet customer needs, and maintain high standards of... ...organizational, and communication skills. Ability to manage multiple sites and operate under pressure. Self‑motivated, energetic, and able...
Work at office
Shift work
Weekend work
Talarico Building Services
Bellmawr, NJ
3 days ago
Construction Office Engineer
...throughout the region. We are seeking a highly organized and detail-oriented Construction Office Engineer to support our project management and field teams on multifamily new construction projects. This position plays a key role in the successful delivery of projects...
Full time
Contract work
For contractors
For subcontractor
Work at office
First Montgomery Group
Collingswood, NJ
4 days ago
Construction Superintendent
$102k - $136k
...budget. Coordinate and schedule subcontractors, suppliers, and on-site staff for maximum efficiency. Ensure all safety protocols and... ...any issues promptly. Communicate effectively with project managers, architects, and clients to ensure expectations are met....
Permanent employment
Contract work
For subcontractor
Local area
Michael Page
Conshohocken, PA
2 days ago
Construction Superintendent
...within budget, and to the highest quality standards. As a leader on-site, the Superintendent coordinates subcontractors, enforces safety... ...sense of urgency. Essential Functions: Coordinate and manage the daily activities of over 20 subcontractors, consultants, and...
Full time
For subcontractor
Work at office
Local area
Monday to Friday
Shift work
Weekend work
Afternoon shift
Speedwell Construction
Philadelphia, PA
2 days ago
Construction Superintendent
...architecture, engineering, project controls, procurement, construction management, and CQV of technically complex facilities, primarily in the... ...our headquarters in Blue Bell, Pennsylvania . Project Site: Marietta, PA ( Full-time, on-site ) IPS is open to...
Daily paid
Full time
Contract work
For subcontractor
Work at office
Local area
Visa sponsorship
Work visa
Night shift
Weekend work
Day shift
Afternoon shift
IPS-Integrated Project Services, LLC
Blue Bell, PA
1 day ago
Construction Superintendent
...senior field leader responsible for day-to-day execution of all on-site work. The Superintendent ensures that work is built per plans... ...two-week look-ahead plans in coordination with the Senior Project Manager. Communication, Escalation & Issue Anticipation Surface...
Contract work
Temporary work
For subcontractor
Local area
Immediate start
Post Commercial Real Estate
Philadelphia, PA
3 days ago
Construction Superintendent - Northeast Travel
A bit about us: Based in Philadelphia, we are a $50M+ Construction Company! Our core values are centered around our people and our clients. We believe that putting your employees first is not only the right thing to do, but it also gives us the competitive edge to...
Daily paid
For contractors
Work at office
Local area
Flexible hours
Jobot
Philadelphia, PA
5 days ago
Construction Superintendent
$90k
...sexual orientation, veteran status, or any other protected status. Working under the general supervision of the Facilities Project Manager, the Construction Superintendent is responsible for planning, scheduling, and directing a team of skilled carpenters in the...
Full time
Contract work
Temporary work
For contractors
Work at office
Immediate start
Flexible hours
Philadelphia Museum of Art
Philadelphia, PA
2 days ago
Construction Traveling Superintendent
Job Description A nationally respected General Contractor is seeking a Traveling Superintendent to join their growing team! They have a backlog of projects across the nation and need a Traveling superintendent ready to go where needed to complete these highly esteemed projects...
Daily paid
For contractors
Immediate start
gpac
Philadelphia, PA
2 days ago
Environmental Services (EVS) site Manager
$60k
...Job Description Job Description Environmental Services (EVS) Manager Job Description Job Title: Environmental Services (EVS) Manager Department: Environmental Services Reports To: Director of Operations Employment Type: Full-Time Benefits: ~ Medical...
Weekly pay
Full time
Work at office
Local area
Team Clean
Philadelphia, PA
26 days ago
Part-Time On-Site Assistant Property Manager
$19 - $21 per hour
...Description Make a meaningful impact by supporting the Community Manager and helping vibrant communities succeed. In this dynamic role,... ...residential and commercial facilities for inspections, meetings, and site visits. About Company CAMCO Property Management is an...
Hourly pay
Part time
Work at office
Local area
CAMCO Property Management
Havertown, PA
23 days ago
Security Site Supervisor
$19 per hour
...officers perform their duties effectively, maintain compliance with site and company policies, and deliver the high level of service our... ...primary point of contact between site personnel, GardaWorld management, and client representatives during assigned shifts Ensure...
Hourly pay
Casual work
Local area
Immediate start
Monday to Friday
Shift work
GardaWorld
Philadelphia, PA
3 days ago
Roofing Superintendent
$50k - $60k
...to join our growing team. This role is responsible for day-to-day lock desk operations, mortgage pricing accuracy, pipeline risk management, and support of secondary market and hedging activities. The position partners closely with loan origination, underwriting, and secondary...
Daily paid
Work at office
Local area
Remote work
Jobot
Oreland, PA
2 days ago
Senior Field Construction Superintendent
$215k - $310k
...A leading engineering firm is seeking a General Superintendent responsible for overseeing on-site construction and administrative processes. This role manages safety compliance and ensures completion of project discipline tasks, including electrical, mechanical, and civil...
Full time
Burns & McDonnell
Conshohocken, PA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Site Manager. Be the first to apply!