In-Office Call Center Leader (Customer Care)
ASHLEY
Ashley Furniture in Fredericksburg, VA is seeking a Call Center Supervisor to lead Level 1 and Level 2 representatives in a fully in-office role. You will ensure coverage, adherence to policies, and high customer satisfaction through effective coaching and problem resolution. You will monitor call-center operations, manage breaks and scheduling, handle escalations, and drive performance improvements through leadership meetings and ongoing training. #J-18808-Ljbffr ASHLEY
Vacancy posted 4 days ago
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