Lead Package Handler - Norfolk

OnTrac is hiring a Lead Package Handler in Norfolk, VA !

This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values.

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? We encourage you to apply today to connect with a recruiter!

Location : 5465 Greenwich Rd, Virginia Beach, VA

Compensation: $18/hour

Shift(s) : Thursday through Monday from 4:30 AM to 11:00 AM (hours may change based on business needs)

Unpacking the Benefits:

We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.

Health & Protection

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance

Financial & Future

• Competitive benefits and 401(k) with company match
• Referral Bonus Program – up to $500 per referral!

Time Away & Leave

• Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays

Work & Life Support

• Employee Assistance Program
• Safe and clean work environment

What you need to bring:

• High school diploma or general education degree (GED) preferred.
• At least 1 year of industry experience.
• 1 year of leadership experience preferred.
• Ability to regularly lift, push, and pull 25 to 35 lbs, occasionally carry up to 50 lbs, and occasionally push or pull up to 150 lbs using a pallet jack or gaylords to transport large packages.
• You must be at least 18 years of age.

Your mission in motion:

• You will promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• You will train and guide package handlers, providing hands-on demonstrations and ongoing performance feedback.
• You will oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• You will monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• You will check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.

Your primary responsibilities:

• You will load and unload packages from trailers, conveyor belts, and sortation equipment.
• You will sort, scan, and route parcels to designated areas based on destination or route.
• You will provide guidance and direction to package handlers during assigned shifts.
• You will assist with onboarding and training new team members.
• You will monitor workflow and help balance labor to meet volume and service timelines.
• You will reinforce safety practices, proper lifting techniques, and compliance with procedures.
• You will identify and communicate performance issues, productivity gaps, or operational concerns.
• You will serve as a point of contact for operational questions and issue escalation.

Your knowledge, skills, and abilities:

• You bring strong knowledge of package handling and sortation workflows.
• You possess the ability to lead by example in safety, productivity, and attendance.
• You bring effective communication and basic coaching skills.
• You have the ability to problem-solve in a fast-paced, high-volume environment.
• You are comfortable providing direction to peers and supporting leadership initiatives.

Physical and work environment requirements:

Your working environment will primarily be in a warehouse setting, which may involve exposure to varying temperatures, noise, and moving equipment. You will engage in frequent physical activity, including standing, walking, lifting, and handling packages throughout your shift. You must have sufficient visual and auditory ability to safely navigate the warehouse, identify hazards, and communicate effectively in a noisy environment.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

OnTrac is proud to be an Equal Opportunity Employer

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.