Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Help Desk Specialist - First-Line Support

MDU Resources

MDU Resources Group is seeking a Help Desk Technician to deliver first-level support for personal computer hardware, software, and standard desktop applications across the enterprise. You will build trusted relationships with customers by educating them about available programs and services. Responsibilities include handling calls and chats, diagnosing and resolving issues, and escalating to Level 2 when needed while maintaining ownership of incidents. #J-18808-Ljbffr MDU Resources

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk Specialist - First-Line Support in Bismarck, ND vacancy
  • Description Position Summary The IT Support Analyst provides technical support for Rainbow Energy Center employees and approved contractors. This position receives documents, troubleshoots, resolves, and escalates technology incidents and service requests from initial... 
    Suggested
    For contractors
    Work at office
    Immediate start
    Remote work

    Rainbow Energy Center, LLC

    Bismarck, ND
    2 days ago
  •  ...cultural preservation. EMPLOYMENT OPPORTUNITY IT SUPPORT TECHNICIAN Status: Full-Time/Permanent...  ...Department. KEY DUTIES Provide first-level technical support to end users by...  ...timely and professional manner. Respond to help desk tickets, phone calls, emails, and walk-... 
    Suggested
    Permanent employment
    Full time
    Internship

    First Nations University of Canada

    Bismarck, ND
    1 day ago
  • $22.13 - $27.67 per hour

     ...OF DUTIES1. Provide hardware and software support to end users, including training and...  ....9. Record all requests and incidents in help desk ticketing software.10. Assist planning and...  ...and co-worker respect.12. Participate in IT on-call rotation for after-hours support.... 
    Suggested
    Work experience placement
    Work at office
    Flexible hours

    Prairie-Knights-Casino

    Bismarck, ND
    2 days ago
  •  ...Technical Support Specialist | University of Mary | Bismark, ND At our partner institution...  ...used on campus; work on cross-functional IT projects; participate in testing system...  ...time. Must be able to crawl under desks and tight spaces for troubleshooting equipment... 
    Suggested
    Work at office
    Monday to Friday

    Dynamic Campus

    Bismarck, ND
    1 day ago
  • $68.4k

     ...customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business... 
    Suggested
    For contractors
    Work at office
    Local area

    Highmark Health

    Bismarck, ND
    3 days ago
  •  ...construction for structural quality, general safety and conformance to plans, specifications and codes. Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification... 
    H1b

    Johnson, Mirmiran & Thompson, Inc.

    Bismarck, ND
    2 days ago
  • Teleperformance USA is seeking a Technology Technical Support Specialist to serve as the primary contact for clients, handling inbound/outbound communications and resolving inquiries via web-based tools. This role suits individuals who thrive in a high-velocity service... 
    Remote job

    Teleperformance USA

    Bismarck, ND
    2 days ago
  • $18 - $23 per hour

    3 days ago Be among the first 25 applicants This range is provided by Cloverdale Foods. Your actual pay will be based on your skills...  ...Processing Job Summary The Thermal Processing Technical Assistant supports daily operations related to fermenting, smoking, cooking, and... 
    Hourly pay
    Flexible hours
    Afternoon shift

    Cloverdale Foods

    Mandan, ND
    3 days ago
  • $97.6k - $146.4k

     ...Description SummaryAs the Clinical Applications Specialist for General Imaging Ultrasound, you will...  ...facilitate evidence-based practice and support the customer experience and commercial...  ...global guidance.·Demonstrate safety first and quality mindset, maintaining... 
    Visa sponsorship
    Work visa
    Relocation package
    Night shift

    GE Healthcare

    Bismarck, ND
    3 days ago
  •  ...Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team....  ...and Skills Providing customer break fix support for designated equipment Communicating...  ...Reply STOP to opt out at any time or HELP for assistance. Powered by JazzHR... 
    Daily paid

    Gr8ttek, LLC

    Bismarck, ND
    21 days ago
  •  ...911 Call Takers are often the first people to speak with someone reporting...  ...questions, confirm where help is needed, and document...  ...calls and assigned nonemergency lines Confirm the incident location...  ...Previous customer service, telephone support, or public safety experience... 
    Night shift
    Rotating shift

    Regional 911 Intake Solutions

    Mandan, ND
    8 days ago
  •  ...a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.To be considered for this role, you must complete a full application on our company careers page, including... 
    Remote work

    MCI Careers

    Bismarck, ND
    4 days ago
  •  ...results, this is the perfect opportunity to grow your career in a supportive and rewarding environment. To be considered for this role,...  ...Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work

    MCI

    Bismarck, ND
    1 day ago
  • There are 75,000+ reasons to join Delta Airlines - every current employee has their own. You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that...
    Currently hiring

    Delta Airlines

    Bismarck, ND
    4 days ago
  •  ...ourselves as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy solving problems and... 
    Remote job
    Full time
    Part time
    Casual work
    Work at office
    Local area
    Work from home
    Home office
    Shift work
    Afternoon shift

    MCI

    Bismarck, ND
    3 days ago
  • $15 - $32.31 per hour

     ...in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community...  ...to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical... 
    Hourly pay
    Full time
    Traineeship
    Work experience placement
    Local area
    Remote work
    Home office
    Monday to Friday

    FailSafe Communications

    Bismarck, ND
    2 days ago
  •  ...services as well as Quickly answer customer inquiries in a friendly and courteous manner Deliver exceptional service Provide first call resolution while following procedures that meet compliance guidelines Identify and offer customers the products and services... 
    Monday to Friday

    Starion Bank

    Mandan, ND
    14 days ago
  •  ...for you and your family. As a Call Center Specialist at Amazon, you’ll: Serve as a key point...  ...inquiries via phone; Provide real-time support by resolving customer issues effectively...  ...experience. If you're passionate about helping others and looking for a role that offers... 
    Remote work
    Flexible hours

    Amazon Workforce Staffing

    Bismarck, ND
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Help Desk Specialist - First-Line Support. Be the first to apply!