Bilingual Human Resources Assistant- HOURLY Position

Job Title: Bilingual Human Resources Assistant- HOURLY Position
Job Location: Austin-USA-78719
Work Location Type: On-Site
Salary Range: $20.00 - 23.00 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Overview

We are seeking a detail-oriented Bilingual Human Resources Assistant to join our team! The Bilingual HR Assistant supports day-to-day HR processes and provides administrative support to ensure efficient HR service delivery within a fast-paced operations environment. This role works closely with frontline employees, supervisors, and HR leadership to maintain accurate records, coordinate HR activities, and assist with workforce-related needs such as staffing, onboarding, training coordination, employee relations support, and compliance documentation.

• Work location : onsite at our Sky Chefs kitchen facility located near Austin-Bergstrom International Airport
• Work schedule: Monday-Friday 8am-4:30pm
• Compensation : this is an hourly paid position. Pay rate range $20-23/hour

Perks and Benefits, available day 1 of employment!

• Medical, Dental, Vision
• Vacation, Sick, and Holiday Pay
• 401(k) including company match
• Free parking and daily meal
• Opportunities for Advancement

What You'll Do

• Manage and update employee records, including personal information, employment history, and performance evaluations, in compliance with company policies and regulations.
• Facilitate the onboarding process for new hires, including preparing paperwork, conducting orientation sessions, and coordinating training schedules to ensure a smooth transition into the organization.
• Support the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, by assisting with enrollment processes and resolving employee inquiries.
• Prepare HR-related documents, such as employment contracts, offer letters, and disciplinary notices, and ensure compliance with legal requirements and company policies.
• Assist with employee relations activities, including responding to employee inquiries, addressing minor grievances, and escalating issues to HR managers as needed to maintain a positive work environment.
• Generate HR reports and analytics, such as turnover rates, recruitment metrics, and training completion reports, to support decision-making and strategic planning within the HR department.
• Assist with ensuring compliance with relevant employment laws and regulations by staying updated on legal requirements, assisting with audits, and implementing corrective actions as needed.
• Assist with the recruiting process by scheduling interviews, coordinating candidate availability, and supporting hiring managers with timely communication and follow‑up.
• Assist employees with uniform issuance, replacement requests, and compliance with company dress code standards.
• Support employees by responding to inquiries regarding payroll, missing payments, and general HR‑related questions.
• Provide support for employee engagement activities, including assisting with planning, coordination, and communication to ensure successful participation and execution.
• Provide front‑desk assistance, including greeting visitors and employees assisting walk‑in applicants with job applications and opening the door to ensure secure and efficient access to the facility.

What We Look for in a Candidate

• High School Diploma or equivalent required
• Minimum 1 years of experience in human resources required
• Bilingual (English/Spanish) required
• Previous experience in hospitality, manufacturing, food service, logistics, or similar operational settings highly preferred
• Experience supporting recruiting, scheduling interviews or processing new hires
• Experience with applicant tracking systems
• Ability to work with minimal supervision, interact with all levels of management and maintain strict confidentiality
• Ability to prioritize workload in a fast paced, deadline driven environment
• Strong on-the-spot problem-solving / problem resolution

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.