Waiver Program Coordinator

Vertical Home Health

Job Description

Provides comprehensive oversight of client ongoing care coordination to ensure continuity, compliance, and high‑quality support. Maintains accurate, timely documentation and ensures service plans are updated to reflect each client’s evolving needs. Serves as a key communication hub between clients, caregivers, case managers, and agency leadership, promoting clarity, responsiveness, and person‑centered care. Actively monitors client satisfaction, resolves concerns, and supports smooth delivery of authorized services while upholding all regulatory and agency standards.

The Coordinator also proactively identifies risks to client retention or service continuity and works across departments to resolve barriers before they result in missed care, client dissatisfaction, or discharge.

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Vacancy posted 4 days ago

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