Pharmacy Operations Manager

Overview As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position manages and assists in establishing the overall policies and goals for the organization's pharmacy services. The incumbent maintains contact with other department heads, medical staff, and nursing staff to determine needs, resolve problems, improve processes and promote effective drug therapy. This position may be required to access and administer medications within their scope of practice and according to State Law. Corporate Overview The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Performs to required standards for job specific responsibilities and technical competencies. May perform the responsibilities of a pharmacist-in-charge, or license holder according to Federal, State of Utah, or other relevant states, or laws and regulations. This includes meeting all of the regulatory and compliance issues for the assigned registered pharmacy. Hiring, training, developing, and communicating with staff. Responsible for developing, monitoring and achieving budget goals. Manages labor and non-labor expenses to budget or flex budget. Manages revenue to budget to maximize potential revenue. Responsible for patient satisfaction scores within assigned area(s). Responsible for upholding PROMISE standards of direct reports and team members. Responsible to achieve quality goals for assigned area(s). Manages and promotes continuous process improvements in assigned area(s). Responsible to provide staff feedback on performance, including on-time appraisals and coaching. Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner. Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization. Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate. Ability to perform the essential functions of the job as outlined above. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates, to ensure the smooth operation of the department. Knowledge of assigned department's area of specialization in order to analyze, plan, and draw conclusions for recommendations to superiors. Qualifications Required Advanced degree (PharmD or MS) or equivalent clinical practice experience. Health System Pharmacy administrative residency or at least 1 year of practice experience. Preferred Qualifications Applicable supervisory training. Master's degree in a related area. Served in progressive leadership roles for at least 3 years preferred. Licenses Required Current licensure to dispense controlled substances in the State of Utah. Current Pharmacist license in the State of Utah. Additional license requirements as determined by the hiring department. Working Conditions & Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves light work that may exert up to 20 pounds and may consistently require light work involving, lifting, carrying, pushing, pulling or otherwise moving objects involving patient care or medical equipment. This worker is not substantially exposed to adverse environmental conditions. Physical Requirements Carrying Climbing Color Determination Crawling Far Vision Lifting Listening Near Vision Pulling and/or Pushing Reaching Sitting Speaking Standing Stooping and Crouching Walking #J-18808-Ljbffr