Cashier

Cashier

This position is accountable for conducting efficient sales transactions while providing excellent customer service.

Essential duties and responsibilities include:

• Provide excellent customer service for Goodwill customers
• Assist customers with purchases and if authorized with pricing
• Efficiently operate a computer-based point of sale system, handle cash and run a credit card machine while being responsible for a balanced drawer
• Use basic math skills to ensure correct change
• Utilize suggestive selling techniques
• Stock product on shelves, racks and on sales floor ensuring the sales floor is fully stocked with new product at all times during hours of operation
• Clean inside retail floor area, organize shelves and racks, pick up trash, put away carts or racks, etc.
• Attend to dressing rooms and return merchandise to sales floor
• Assist Retail Associate with stocking product in store, salvaging and custodial duties
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Other duties as assigned

Individual development and interpersonal skills include:

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop.
• Excellent working relationship with supervisor and co-workers.
• Must be a positive role model for co-workers, programs participants and customers.

Organizational development includes:

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.

Qualification requirements include:

• GED or High School Diploma preferred
• Previous customer service experience preferred
• Previous cash handling experience helpful, but not required.

Knowledge, skills, and abilities include:

• Must be able to work flexible hours as required in order to meet operational needs of the store.
• To be a high-energy, positive contributor.
• Must have a sense of urgency.
• Must have the ability to work as part of a team.
• Desire to work hard and perform well with dedication and great work ethic.
• Communicate effectively with managers, supervisors and other associates.

Physical demands include medium lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling.

Work environment is moderate, occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)