Cleaning Technician

Job Description

Job Description

Primary Responsibilities

• Perform detailed cleaning and restoration of contents affected by fire, water, or smoke damage

• Operate ultrasonic cleaning equipment and specialty restoration tools (training provided)

• Clean, deodorize, and sanitize household goods, furniture, electronics, and specialty items

• Accurately photograph, barcode, and inventory customer belongings

• Pack, wrap, and prepare contents for secure transport and storage

• Assist with pack-out and pack-back operations

• Maintain warehouse cleanliness and organization

• Follow restoration workflow procedures and quality standards

• Ensure accurate documentation to support insurance billing

• Communicate professionally with customers and team members

• Physical Requirements

• Lift and carry 50+ pounds regularly

• Stand, bend, kneel, and climb stairs throughout the shift

• Work in environments impacted by fire, smoke, water, or mold (with proper PPE)

• Ability to work indoors and outdoors

• Qualifications

• High school diploma or equivalent preferred

• Valid driver’s license (required for driving roles)

• Strong attention to detail

• Ability to work in a fast-paced, team-oriented environment

• Restoration, cleaning, warehouse, or moving experience is a plus but not required.

  Work Environment

• Residential and commercial job sites

• Restoration warehouse environment

• Exposure to smoke odor, soot, and water-damaged materials (with PPE)

• Fast-paced production environment

• Gold Standard Expectations

  Every technician is expected to demonstrate:

  ✔ Radical Integrity – Honest handling and documentation of all customer property
  ✔ Precision Craftsmanship – High attention to detail and quality cleaning standards
  ✔ Relentless Reliability – Punctuality and accountability
  ✔ The Neighbor Mindset – Compassion and professionalism in customer homes

• Professional appearance and respectful communication

• Ability to follow instructions and safety procedures

 

Company Description

Blue Kangaroo Packoutz of Chesapeake/Norfolk is seeking a Contents Manager to oversee contents restoration operations including pack-outs, cleaning, storage, and pack-back services.

The Contents Manager leads field technicians, manages restoration projects, coordinates with homeowners and insurance adjusters, and ensures contents are handled with care, accuracy, and professionalism.

We restore more than belongings — we restore peace of mind.

Company Description

Blue Kangaroo Packoutz of Chesapeake/Norfolk is seeking a Contents Manager to oversee contents restoration operations including pack-outs, cleaning, storage, and pack-back services.\r\n\r\nThe Contents Manager leads field technicians, manages restoration projects, coordinates with homeowners and insurance adjusters, and ensures contents are handled with care, accuracy, and professionalism.\r\n\r\nWe restore more than belongings — we restore peace of mind.