Program Assistant (Student Services- TEMP)

About Los Medanos College Los Medanos College (LMC) serves about 12,000 students who pursue transfer preparation, career education, and skill building. Located in East Contra Costa County, LMC is the only higher education institution in a rapidly growing East Bay region. With campuses in Pittsburg and Brentwood and a robust online learning environment, LMC provides equitable access to educational opportunities and support services that empower students to achieve their academic and career goals. As a Hispanic‑Serving Institution dedicated to equity, LMC seeks colleagues with a growth mindset and a deep commitment to academic excellence and inclusion. Position Title: Program Assistant – Temporary/Hourly Assignment Temporary hourly Program Assistants will support various Student Services departments at the Pittsburg campus and/or Brentwood Center. Duties vary by department but may include front‑desk services, event support, communications assistance, material preparation, and direction for student employees. Responsibilities Perform a variety of administrative support functions for assigned student services programs. Prepare correspondence, memos, and statistical materials; answer phones. Compile data from diverse sources for statistical reports, student data reports, and files required by district, state, and federal offices. Review applications or program documents to determine acceptance. Process eligibility and services for categorical programs in compliance with Title 5 regulations. Award and disburse support services such as book vouchers, meal tickets, and grants. Arrange, schedule, and assist in the development of training programs for faculty, staff, and managers; provide information on specific programs as needed. Assist students with navigating college processes and resources; provide referral to auxiliary resources. Prepare presentations and written materials concerning available college and community services. Develop and deliver workshops, activities, and special programs to promote awareness of student support services. Coordinate with other departments and external vendors to arrange support equipment, materials, and services. Prepare and maintain records and files related to student contacts and service provision. Participate in and facilitate special events and activities as needed. Establish linkages to special populations or community groups; promote programs through outreach and partnerships. Perform related duties as assigned. Minimum Qualifications Experience and Training: Two (2) years of experience performing responsible administrative duties in a related program. Education / License or Certificate: Possession of a high school diploma, GED, or equivalent plus additional coursework related to the area of assignment. Minimum Qualifications – Skills & Abilities Assist students in identifying concerns and suggesting appropriate solutions. Prepare and maintain records, reports, and confidential materials related to students. Schedule and perform support functions pertaining to assigned student support program areas. Understand and carry out verbal or written instructions. Communicate effectively, both orally and in writing. Work independently and exercise good judgment. Use keyboard with accuracy. Establish and maintain effective working relationships with those contacted during duties. Demonstrate understanding, sensitivity, and respect for diverse student, faculty, staff, and individual backgrounds. Desirable Qualifications Experience delivering high‑quality customer service. Knowledge of and familiarity with working in educational environments and student services. Strong initiative in problem‑solving and assisting students. Experience with technologies such as email, texting platforms, scheduling systems, video conferencing, and databases. Commitment to fostering equity, inclusion, and access for diverse multicultural and educational backgrounds. Compensation and Benefits Hourly rate: $19.75. Additional benefits include health, vision, dental, and life insurance for eligible employees; retirement and deferred compensation plans; paid holidays; educational reimbursements; employee assistance programs; and comprehensive wellness program. Benefits details are outlined in the District’s benefits handbook available on the official website. Other Conditions Condition of Employment: Must not have unresolved financial issues with the U.S. Department of Education that would prevent immediate access to the National Student Loan Data System (NSLDS). ADA Accommodations: Requests for reasonable accommodations may be made to View email address on click.appcast.io at the time of application. Equal Opportunity Employer / EEO Statement The District is an equal opportunity employer and does not discriminate in any program or activity on the basis of race, color, ethnicity, religion, gender, nativism, ancestry, or any other basis prohibited by law. The District strives to ensure that all qualified applicants and employees have full and equal access to employment opportunity. #J-18808-Ljbffr Contra Costa Community College District