Service Advisor

Service Advisor OpportunityGeorgia's fastest growing Volkswagen dealership is looking for a Service Advisor to join our growing team. Applicants must possess a strong sense of teamwork and a great work ethic. Plenty of room for advancement, we promote from within.What We OfferHealth insurancePaid time offPaid vacationMedical, Dental & Vision insurance401(k) matchingReferral programEmployee discountHealth savings accountRelocation assistanceProfessional development assistanceOpportunity for Career AdvancementPositive AtmosphereResponsibilitiesGreeting clients, scheduling service appointments and receiving vehicle informationListening to requests of the service desired and clearly explaining information on the repair orderReferring the technician to the client and/or test-driving the vehicle to confirm source of service repairsEstimating the cost and time needed to do the repairHandling customer concerns and maintaining high guest satisfaction standardsCheck on the progress of the vehicle during servicing and contacting the guest when technicians discover additional problemsGetting guest approval to do additional work and explaining the work performed and the charges being billedJob RequirementsPrior service advisor experience preferredStrong communication skills, attention to detail and able to multi-taskExceptional Customer Service SkillsGreat phone skillsGeneral Knowledge of Vehicle Mechanical OperationsExceptional prior CSI scoresREYNOLDS EXPERIENCE IS A PLUS!About the DealershipCome work at a top rated Volkswagen dealer, Stone Mountain Volkswagen, and be a part of this winning team! Check out our online reviews, see how we treat our customers! Dealer rater Volkswagen dealer of the year! Many other coveted awards as well. We are also heavily involved in supporting the community. Come work at a dealership you can be proud to work at! We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!