Spa Front Desk Attendant

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. Spa Front Desk Attendant – Full Time Four Seasons Hotel Seattle Four Seasons Hotel Seattle is looking for a Front Desk Spa Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Spa Attendants are a part of a dynamic team that provides award-winning service to our guests. This position reports to the Director of Spa. U.S. work authorization is required for this position. Key Elements of the Job Maintain cleanliness and spa standards in locker rooms, fitness center, Spa Lobby, Relaxation Lounge and Pool Deck. Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries Assist guests at the Spa Reception Desk with booking treatments, paying for treatments, gift cards, and retail items. Assist guest to their Spa service appointments. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort. Work harmoniously and professionally with co-workers and supervisors including assisting other staff with set-up and breakdown of their respective treatment areas when needed. Communicate clearly through written and verbal methods Preferred Qualifications and Skills High school education (some college preferred) Previous experience in a spa environment An innate ability to communicate one-on-one with guests and provide intuitive service A keen eye for detail and consistency Positive demeanor and energetic spirit Benefits Include: Compensation: $24.04/hour 13 Days Paid Time Off + 10 Paid Holidays/year Medical, Dental, & Vision Insurance 401K Retirement Savings Plan, plus Employer Match Program Complimentary Room Nights and Discounted Rates Complimentary Meals in our Employee Cafeteria Complimentary Uniform Care & Dry Cleaning Employee Assistance Program Investment in your Wellbeing Paid Parental Leave & Short-Term Disability Life Insurance Bereavement & Jury Duty Pay FMLA & WA State Leave Personal, Medical, & Military Leave options Tuition reimbursement Training Programs; Growth & Development Opportunities Learn more about our property and what it is like to work at Four Seasons by visiting: Seattle Hospitality Careers | Four Seasons Hotel Seattle Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.