Guest Services Agent

Valor Hospitality - - Responsibilities: Handle guest registration, room assignments, and quotes for room rates with up-selling opportunities; Pre-register, block reservations and manage same-day/future reservations; Manage guest check-ins/check-outs and ensure accurate folio charges; Balance cash and cash equivalents at start/end of shift and respond to guest inquiries and complaints; Coordinate between Front Desk and Housekeeping to ensure room readiness and guest satisfaction