Guest Service Ambassador

Job Description

Job Description

Our workplace is fun, light-hearted, family-oriented and offers the World’s Greatest Opportunities for applicants like you. You could be a part of a team of refreshingly fun people making the World’s Greatest Hamburgers.

Fuddruckers is hiring a qualified full time or part time Grill Cook to become a valuable team member. The Grill Cook grills a variety of foods in many different ways. He/She has special training and/or experience in the art of cooking so as to prepare and cook beef and other types of meat to each customer’s exact specifications, poultry, or fish while simultaneously maintaining full control of the grill station. In addition to preparing grilled foods, The Grill Cook is also required to fry sides, poultry and fish dishes as part of their duties. He/she is responsible for preparing other products, which will involve cutting and lifting products in cases as well as assembling, measuring, portioning and restocking. The ideal Grill Cook candidate has a minimum of one year training and/or experience in the art and is responsible to:

• Prepare all products to Fuddruckers specifications, following freshness standards, temperatures and hold times as directed by company, local, state and federal guidelines
• Keep open communication with other Cooks and the Expeditor to meet Guest needs
• Monitor ticket times to ensure Guests receive their order in accordance to Fuddruckers ticket time standards
• Practice, monitor, and reinforce food safety procedures according to policy and health/sanitation regulations
• Manage and maintain a safe working condition
• Maintain fast, accurate service, positive guest relations, and ensure products are consistent with quality standards
• Professional appearance required (see uniform standards)
• Problem solver that has the ability to adapt and overcome
• Ability to multitask
• Must be a team player with a high since of urgency
• Ability to cross train in other areas as needed
• Follow all Grill – Job Responsibilities as listed
• Other tasks deemed necessary by management
• Activities include, but are not limited to, walking or standing for 6 to 8 hours at a time, reaching, stooping, lifting up to 50 pounds, carrying, talking, and sitting
• Duties involve the coordination of manual and visual dexterity

Fuddruckers is a restaurant aimed at creating the world’s best hamburgers. We have an obsession with quality and as such always deliver juicy masterpieces of burgers. We’re focused on making the world happy, one hamburger at a time. We serve sesame-topped buns baked from scratch at our restaurants bakery. The company has over 150 locations throughout North America and two here in Hampton Roads. We offer team members the opportunity to build their own career. Employees are given benefits such as meal discounts, referral bonuses, health, vision and dental insurance, 401(k) plan and lots more.

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