Manager In Training (Part-Time)

Location: Albuquerque, NM (Montgomery Plaza) Company: Hibbett Retail, Inc. Salary: $14.98 per hour Job Title: Manager in Training Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager Summary The Manager in Training assists the Store Manager with overall operations and administrative duties. The role requires knowledge of each product area, helps determine effective methods to achieve store goals, and upholds policies, procedures, and standards from the visual manual. The Manager in Training promotes sales and promotions, serves as an ambassador of Hibbett I City Gear, and creates a unique customer experience to acquire and retain long‑time customers. The position is passionate about providing outstanding customer service and promoting merchandise. When the Store Manager is absent, the Manager in Training assumes supervisory control and is trained in the Store Manager’s responsibilities. Essential Duties and Responsibilities Assist the Store Manager in controlling the assets of Hibbett I City Gear. Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. Assume responsibility of the entire store in the absence of the Store Manager. Provide knowledge and guidance to employees and customers in all departments when necessary. Stay aware of inventory, sales statistics, and expenses to ensure profitability in all departments. Direct staff to ensure each department’s responsibilities and standards are completed. Keep the Store Manager informed about inventory movement and customer trends. Ensure quality customer service is maintained. Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods. Promote and sell services and merchandise provided by Hibbett I City Gear. Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and company memos. Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk. Supervisory Responsibilities Supervise employees in the absence of the Store Manager, carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; and resolving problems. Qualifications Experience working in a retail environment, preferably in footwear and athletic apparel. 1–3 years of customer service experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Ability to assist in managing a team and keep up with overall goals and profits. Self‑starter with initiative to take on important tasks without being asked. Strong attention to detail and ability to handle multiple tasks simultaneously with precision. Team‑player passionate about outstanding customer service and selling merchandise. #J-18808-Ljbffr