Quality Control Supervisor

The Quality Control Supervisor is responsible for leading and maintaining all quality control activities within a heavy equipment and machinery manufacturing environment. This position is highly hands-on and spends significant time on the production floor working directly with manufacturing, engineering, welding, machining, assembly, purchasing, and supply chain teams to ensure products meet customer requirements, engineering specifications, and company quality standards. The role oversees incoming, in-process, and final inspections; manages corrective actions; leads root cause investigations; drives continuous improvement initiatives; and maintains compliance with applicable quality management systems. This role serves as the primary advocate for product quality while balancing operational efficiency, customer satisfaction, and manufacturing throughput. The role aligns with the responsibilities of a Quality Supervisor and supports the organization's quality management system through product and process quality monitoring. Essential Functions of the Job: Lead and manage the facility's quality control function; establish and maintain quality standards, inspection procedures, and testing protocols. Develop and monitor plant quality metrics such as First Pass Yield, Scrap and Rework, Customer Returns, Internal Defects, Warranty Claims, Cost of Poor Quality, etc. Promote a culture of quality ownership throughout the organization and serve as the primary point of contact for customer quality concerns. Takes a “Hands-On” Shop Floor Quality Control approach within production areas auditing products, processes, and workmanship. Conduct routine inspections of fabrication operations, CNC machining processes, welding operations, paint and finishing processes, mechanical and hydraulic assemblies and final equipment testing Verify compliance with engineering drawings, bills of material, work instructions, and customer requirements; assist production personnel with interpretation of specifications and quality requirements. Use precision measuring equipment to validate product conformity. Direct containment activities when quality concerns are identified. Maintain compliance with company quality management systems and applicable industry standards. Lead internal quality audits and support external customer and certification audits. Lead investigations of customer complaints, warranty issues, supplier defects, and internal nonconformances; drive corrective and preventive actions through completion. Partner with Purchasing and Supply Chain teams to improve supplier performance; review supplier quality trends and performance metrics. Collaborate with Manufacturing Engineering and Operations to improve process capability and product consistency. Participate in new product launches and engineering change implementation. Support lean manufacturing and continuous improvement initiatives. Recruit, train, mentor, and develop quality personnel; establish employee performance objectives and training plans to ensure inspectors and technicians are properly trained on quality standards and inspection techniques. Promote accountability and professional development within the department and across the plant. Knowledge, Skills and Abilities (KSA’s): Knowledge of production processes, quality control, raw materials, safety, and other techniques for maximizing the effective quality manufacture and distribution of goods. Working understanding of Lean processes and practices. Working knowledge of ISO 9000 standards and internal audit requirements. Knowledge of today’s Enterprise Resource Planning (ERP) software (JDE preferred), and quality management systems. Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards and expectations of service, and evaluation of customer satisfaction. Knowledge of laws, regulations, and agency rules associated with quality product manufacturing. Knowledge of budgeting and general accounting principles and practices. Skilled and proficient with the use of personal computers; including quality assurance documentation and generic mainstream office software (i.e., Microsoft Excel, Visio, Word, etc.) Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to a problem. Ability to identify complex problems and review related information to develop and evaluate/implement options and solutions Ability to motivate, develop, and direct people to perform at their highest potential with the ability to identify and place the best people in the right job. Ability to build and foster effective business relationships with vendors, customers, and other departments within the organization. Ability to communicate effectively, both verbally and in writing, with the ability to formulate and deliver ideas and material in a clear and concise manner. Ability to work irregular and/or long hours including weekends and holidays as quality, production, and/or customer schedules dictate. Core Competencies for Leaders: Leading Change / Change Management: Ability to drive improvement of team, division, and corporate goals and objectives through people. Ability to balance change and continually strive to improve business performance. Leading People / Teamwork: Ability to design and implement strategies which maximize employees’ potential and foster high ethical standards in meeting the team, division, and corporate objectives. Communication: Ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally. The ability to develop internal and external networks and identify the issues that impact the work of the organization. Business Acumen: Understands and interprets business financials and metrics, and utilizes latest business strategies. Focuses on outcomes and creates opportunities for success. Acquires and utilizes human, financial, material and information resources effectively. Results Driven: Ability to make timely and effective decisions and produce results through planning and the implementation and evaluation of business metrics, systems, policies, and program; stressing accountability and continuous improvement. Education and Experience: Bachelor’s degree in manufacturing, engineering, industrial technology, or related field; or a combination of education and /or experience. Minimum of 5 years of progressive manufacturing experience preferably in quality assurance or quality control. Working Conditions: A mix of office environment indoors with frequent walking in and around a non-climate controlled metal manufacturing plant. May be required to travel occasionally by automobile and/or common air carrier, with overnight stays a possibility. Occasional lifting, pushing or pulling of 20 pounds, stooping, reaching, bending, and climbing in and around fabricated metal parts and manufacturing equipment in the performance of product testing, investigation, and inspection. Overview Why Alamo Group? Alamo Group® has been supplying mowers to the governmental, agricultural, and commercial turf markets for over 50 years. We are one of the world's largest manufacturers of tractor-mounted mowers, brush-cutters, and other similar equipment made for right-of-way clearing, roadside vegetation management, and grounds maintenance. Alamo Group has a wide array of products including rotary, flail, and sickle bar mowers. Our best-in-class boom mowers are offered with many types of cutting heads to accommodate the challenges our customers face. Alamo Industrial offers competitive pay and a wide range of employee benefits including: Medical, Dental, and Vision Coverage 401(k) Retirement Savings Program with a Company Match Profit-Sharing Paid Vacation, Sick Leave, and Holidays Company Paid Short and Long-Term Disability Programs Wellness Programs Employee Assistance Programs Training and Development Programs Employee Tuition Reimbursement and Dependent Scholarship Programs And much more! EEO Statement EOE Minorities/Females/Protected Veterans/Disabled. Drug Free Workplace Alamo Group is proud to be an Equal Employment Opportunity, affirmative action employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity or expression, disability or veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing (where permitted by law). We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email View email address on click.appcast.io . EEO is the Law ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service #J-18808-Ljbffr Tenco Inc.