3rd shift Environmental Services Manager- Atrium Health Carolinas Medical Center (CMC)

Aramark Healthcare+ is seeking a 3rd Shift Environmental Services Manager to join our team at Atrium Health Carolinas Medical Center (CMC) in Charlotte, NC.

The 3rd Shift Environmental Services (EVS) Manager will lead overnight EVS operations at one of the region's premier acute care hospitals, ensuring a clean, safe, and healing environment for patients, visitors, and teammates. This role is responsible for executing operational strategies that meet client expectations while maintaining compliance with all health, safety, infection prevention, and regulatory standards.

The EVS Manager will oversee nightly operations, lead and develop frontline teams, and drive operational excellence through quality assurance, productivity, and employee engagement. The ideal candidate is a hands-on leader who thrives in a fast-paced healthcare environment, builds strong relationships with nursing and hospital leadership, and is committed to delivering exceptional patient service while supporting a culture of accountability and continuous improvement.

Job Responsibilities

Leadership 
• Overall ownership and accountability of operational management and financial performance of the unit 
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations. 
Client Relationship 
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service 
• Facilitate and support new business and retention activities.
• Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications 
Financial Performance 
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Aramark processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins 
Productivity 
• Implement and maintain GM agenda for both labor and total quality management requirements 
• Create value through efficient operations, appropriate cost controls, and profit management 
• Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 3 years of experience in healthcare environmental services
• Requires up to 2 years of experience in a management or supervisory role preferred
• Requires a bachelor's degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers 

Education