Housekeeper Lead - Methodist

Environmental Services Manager

To lead and support the continual development of Methodist Medical Center and its affiliated entities in a manner which meets customer valid requirements of the Environmental Services Department in a manner which is cost effective and supports both team and individual goals. To be responsible for a shift schedule and provide functional guidance and to fill in when the manager is not available.

Responsibilities:

• Performs high quality of work within established standards.
• Follows departmental cleaning procedure for entire cleaning process.
• Ensures areas are cleaned thoroughly and consistently with little or no discrepancies (ex: high dusting, regular dusting, etc.).
• Observes and follows Safety & Sanitation guidelines (wears proper Personal Protective Equipment gloves).
• Puts Wet Floor signs out and removes them.
• Performs any and all duties assigned by manager and/or director.
• Provides documented initial training for new employees on department cleaning procedures.
• Provides documented on-going training for existing employees.
• Conducts yearly competency on existing employees based on manager referrals.
• Meets Patient Satisfaction goal in assigned areas for Cleaning and Courtesy Performance Reviews.
• Assists manager in giving performance reviews.
• Gives feedback on employees to manager daily.
• Develops Individual Competencies for Equipment.
• Develops Individual Competencies for 'Department' Specific areas.
• Develops 'Task' Specific Competencies.
• Facilitates and Coordinates Product, Equipment, Task and Departmental In-services.
• Performs amount of work as outlined by standard measurements.
• Schedules is completed on a daily basis.
• Discrepancies explained to manager/charge person.
• Accepts manager's directions to perform outside schedule and/or seeking to perform outside schedule.
• Completes project work assigned.
• Performs projects in own area.
• Implements procedures to increase productivity.
• Constantly seeking to perform outside schedule.
• Ensures bed 'turn' times meet Department measurements.
• Requests directions to perform in other areas.
• Initiates project work in own area.
• Seeks to perform outside of schedule.
• Makes rounds for manager or director.
• Performs weekly inspections, with being patient rooms per their performance goals.
• Responsible for providing functional guidance to employers to assure smooth department operations.
• Monitors schedule for changes: Reviews computer for checkouts.
• Follows manager's recommendations on controlling overtime.
• Arranging Daily Schedule: Assess the daily work flow of the environment and make changes as necessary.
• Chemical/Cleaning/Equipment: Maintains knowledgeable of duties, material and equipment used (i.e. thoroughly familiar with chemical usage and operation of equipment).
• Stress/Changes/Flexibility: Deals with stressful situations and/or emergencies in a resourceful and effective way. Adapts to all changing routines.
• In-services/ Skill Development: Attends required In-services (i.e. Radiation Safety, Fire Safety, etc.) Continues education in skill development.
• Computer: Maintains ability to fully use the HBOC system.
• Scheduling: Maintains knowledgeable of all schedules in order to make decisions on efficient use of staff.
• Fills in when needed.
• Ensures all hazardous and infectious waste materials are handled appropriately.
• Assigns people as needed.
• Completes meeting room Set-ups.
• Maintains knowledgeable of all meeting room set-up procedures.
• Performs set-ups when no set-up tech is available.
• Assures that equipment is in good repair and workable. Has a good working knowledge of all equipment.
• Trains new employees on proper operating procedure of various equipment.
• Ensures equipment is properly maintained (vacuum bags changed, filters changed).
• Ensures carts are wiped down and ready for next day and that carts are polished.
• Checks housekeeping closet is neat and organized.
• Ensures housekeeping closet is properly stocked.
• Ensures housekeeping closet floor and mop sinks are clean.
• Audits items in closets and ensures that no personal items are stored in closets (ex: food, drinks, clothes, reading material).
• Assists manager in maintaining regulatory compliance of Sani-pac biological testing which is conducted weekly.
• Inventories and receives supplies as directed by manager.
• Checks that equipment is properly cleaned and stored.
• Assist Manager in initiating and following through on Patient Satisfaction procedures with staff.
• Works as an influential member of the team.
• Teamwork: Supports the efforts of fellow employees through teamwork (fills in when short).
• Coordinates efforts and cooperates with all levels of staff both inside and outside the department.
• Work routine change: Accepts changing conditions and new procedures.
• Communicates work directions to staff.
• Workflow: Maintains steady flow of work through own schedule or assigned work area.
• Communication: Communicates with appropriate personnel within the department as well as outside the department.
• Participation: Assists other department staff members by filling in or accepting additional work not normally part of the job. Assists others in the department when completing special projects as needed. Assists in employee counseling and discipline. Maintains a service attitude and conveys that attitude to employees. Follows and ensures all hospital regulatory compliance. Assists Manager with yearly employee reviews Provides positive examples for all employees to follow.