IT Engineer

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences.

Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability.

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at .

Work location:

• This position requires on-site presence in Costa Mesa, CA, following a hybrid work model.

Job Summary

The Audiovisual Deployment Team Manager will lead the Deployment Team in discovery, installation, and commissioning of Acuity collaboration spaces system wide. This role will be the lead for pre-flight site surveys and discovery, determining and documenting construction and infrastructure requirements and challenges, interfacing and coordinating installation activities with affiliated internal and external trades, and managing onsite installation processes with an emphasis on adhering to Acuity and general domestic and international business standards for safety and successful completion of projects. Must be comfortable in a public and private facing, fast paced, and dynamic corporate executive environment. Domestic and international travel will be a regular but not constant aspect of this role.

Key Tasks & Responsibilities (Essential Functions)

Responsible for day-to-day operation of the AV deployment team. Represent AV, as appropriate, in meetings involving both internal and external customers, partners, and stakeholders. Collaborate with the rest of the AV, IT, Facilities, and Associate Experience teams to ensure best in class user experiences.

• Responsible for day-to-day interfacing with internal and external affiliated trades and vendors

• Responsible for discovery and documentation of general contracting, AV installation, integration with building management systems, and infrastructure needs and challenges for developing or in-flight installations

• Provide internal teams and stakeholders with guidance, analysis, and recommendations for developing or in-flight installations

• Actively track and analyze operational data/trends and make recommendations to improve installation processes, timelines, and staffing needs

• Provide guidance for best-practices for general and specialized contracting needs and services

• Ensure that deployment teams adhere to safety standards and practices

S upporting the Manager of AV & Collaboration in gathering voice of the customer input and feedback, conducting site surveys and engaging in related discovery and analysis, making specific and detailed recommendations for efficient installation processes, participating in system design as appropriate, coordinating installation activities with internal and external teams and trades, participating in system commissioning as appropriate.

• Lead deployment team in installation of best-in-class AV & collaboration room environments

• Collaborate with diverse teams to ensure daily tracking, monitoring, and reporting of developing or in-flight installation activites

• Assist installation in a hands-on capacity as appropriate

• Manage ongoing relationships with internal and external teams to ensure timely delivery of AV equipment and services

In conjuction with AV, IT and Facilities teams and leaderhsips, develop solutions for integration of AV systems into BMS systems.

• Discover and document related BMS systems and platform in Acuity spaces

• Research emerging internal and external building management services and systems

• Provide thought leadership for integration of BMS and collaboration deployments with an emphasis on automation

Skills and Minimum Experience Required

• BA/BS degree in a technical/engineering discipline, or equivalent experience

• Understanding of Distech Controls, Niagara Framework, EC-Net 4 or similar systems

• Familiarity with Q-SYS, Cameras, Microphones, Displays

• AutoCAD, CMMS, Microsoft Office

• HVAC, Electrical Panels, RTUs, VAVs, Lighting Controls

• Minimum 5 years’ experience in a Facilities team and/or a General or Specialized Contracting capacity

• Minium 3 years’ experience with Building Management Systems

• Minimum 1 year experience installing AV equipment

• In-depth understanding of general and specialized construction methods and practices

• Demonstrated history of interfacing with building systems and the management thereof

• ​ Proven success in working cross-functionally both internally and externally

• ​ Must have strong verbal skills with consultative professional business acumen

• ​ Proficient writing skills

• ​ Creative thinker; comfortable with ambiguity

Physical Requirements

• Light work

Travel Requirements

• 1-20%

QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $73,000 to $132,000. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role. For a list of our benefits, click here .

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

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Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need accommodation, you may contact us at View phone number on click.appcast.io, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

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