Domain Senior Manager - Talent Management

Job Requirements Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!The Domain Senior Manager will act as an industry SME to support customers globally by diving deep into the client's Talent Management strategy, tools, and processes — focused on a specific industry vertical. Working alongside the Product Management team, they will help drive best practices, platform adoption, strategy optimizations, and provide critical feedback to both the client and Product teams for further roadmap developments.Domain/Industry Vertical Areas of FocusHealthcareIT/TechFinanceManufacturingRetailWhat You'll DoDevelop a deep understanding of customer pain points and needs across performance management, career development, succession planning, and employee engagementSupport product delivery to these requirements, advise customers on industry best practices, and support fine-tuning and optimization based on deploymentsWork closely with product managers to help create patterns and templates for recurring opportunities and propose solutionsDeliver business impact, key insights, and value optimizations for customers by utilizing deep industry knowledge that relates to the client's talent development and retention objectivesReview and provide key metrics for tools/products (e.g., engagement scores, internal mobility rates, succession bench strength), and support client education on new product capabilitiesLead TM Bootcamps with customers to discover, document, and optimize Talent Management business processes through current-state ("As-Is") and future-state ("To-Be") Business Process Maps (BPMs).Apply deep Talent Management domain expertise to establish business context, identify customer challenges, and define the business problems and outcomes being addressed.Translate bootcamp findings into a compelling Value Realization Summary and business case that quantifies expected business impact.Partner with Product Management, Sales, Customer Success, and Engineering teams to create a strategy that best supports the industry verticalProvide guidance and Talent Management insights to Product and Engineering teams to support further product developmentWork Experience 7+ years experience in Talent Management, Organizational Development, and/or HR operations within one industry verticalBachelor's Degree in Human Resources, Organizational Psychology, Business, or a related fieldExtensive knowledge/experience with performance management, succession planning, career pathing, and/or LMS platformsExperience with the Phenom Intelligent Talent Experience platform is an assetCustomer obsession mindset with an ability to earn trust and provide sound strategies that exceed customer expectationsStrong leadership skills with the ability to influence and inspire cross-functional teamsFamiliar with Agile frameworkBenefits What You’ll EarnThe anticipated compensation for this role ranges from $115,000 to $140,000Note: Compensation parameters are subject to future adjustments in alignment with organizational guidelinesTravel & LocationAbility to support global needs with travel up to 30%Local candidates residing within 50 miles of headquarters are expected to work from the office full-time 5 days per week.Our Commitment to DEIDiversity is the foundation of our innovation! At Phenom, we believe unique perspectives are vital to creating phenomenal experiences. We are an equal opportunity employer dedicated to fostering an inclusive culture where every individual is empowered to succeed.We are dedicated to continuous progress, ensuring that equity and belonging remain core to our DNA for our employees and the global workforce!Job SummaryJob number: P-104630Date posted : 2026-08-20Profession: ProductEmployment type: Full-TimeExperience: 7+ years experience in Talent Management, Organizational Development, and/or HR operations within one industry verticalBachelor's Degree in Human Resources, Organizational Psychology, Business, or a related fieldExtensive knowledge/experience with performance management, succession planning, career pathing, and/or LMS platformsExperience with the Phenom Intelligent Talent Experience platform is an assetCustomer obsession mindset with an ability to earn trust and provide sound strategies that exceed customer expectationsStrong leadership skills with the ability to influence and inspire cross-functional teamsFamiliar with Agile framework