Transportation Driver (On Call)

Transportation Driver

The Transportation Driver is the creator of first impressions. He/she is responsible for the safe and efficient transportation of guests to and from designated pick-up and drop-off locations, as well as maintaining a friendly and positive attitude every day, with all guests and employees.

Essential Functions:

• Safely transport guests to assigned locations.
• Report on maintenance issues.
• Provide excellent customer service.
• Maintain and clean company vehicles.
• Provide all guests with information about activities at the Casino and local area.
• Maintain daily vehicle inspection logs.
• Load/unload guests luggage/ski equipment.
• Document all trips accurately prior to the start of and at the conclusion of each.
• Operate ethically to protect the image of Hard Rock.
• Lives the Brand.
• Utilize programs designed to help Save the Planet.
• Other assignments as directed.

Non-Essential Job Functions:

• Attend seminars when needed.

Education and/or Experience Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• High School Diploma or G.E.D.
• Two years' minimum driving experience.
• Valid driver's license and a clean driving record.

Additional Requirements:

• Must obtain and maintain all licenses/certifications per Federal, State, and Illinois Gaming Board standards.
• Must successfully pass background check.
• Must successfully pass Motor Vehicle Record (MVR) background check
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must be at least twenty-one (21) years of age.

Knowledge Of:

• Requires the ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Must possess strong communication and listening skills, and excellent speaking.
• Excellent customer service skills.
• Ability to deliver service to a level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience.
• Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor.
• Duties and responsibilities are typically performed at the entrance of the property, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Ability To:

• Ability to sit or stand for extended periods of time.
• Ability to walk distances.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Ability to tolerate exposure to heat, cold, and loud/noisy environment.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Pay Range: $15 - $20