Electronic Technician, WDW

The Electronic Technician is more than just a modern‑day technician; we provide hardware support to multiple lines of businesses! In this role, we may respond to an issue with Avaya or Cisco phone systems, tackle Wi‑Fi and TIMELOX equipment issues and even work on Resort in‑room technology devices. Additionally, we focus on the installation and full sustainment of the network and data devices including the layer 1 infrastructure supporting our devices. We also have the opportunity to support the special events team throughout the Walt Disney World property providing voice and data connectivity for any events that need assistance. Responsibilities Perform maintenance, tackling, and configuring of phones and associated peripherals on Avaya and Cisco Systems Perform sustainment of in‑room technology including WIFI, TIMELOX, and GPON equipment Required to install and maintain all layer 1 infrastructure Proficiency with layer 1 fiber and copper test equipment Perform other tasks as assigned by management or lead technician Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required Basic Qualifications Valid Florida state driver's license Must be at least 18 years old Telephony experience Layer 1 experience Knowledge of Cisco/Avaya voice systems and T1/Data circuits Ability to terminate and solve CAT6a cabling Knowledge of passive optical network (PON) and data network technologies Minimum of 2 years’ hands‑on experience with Cisco and/or Avaya environment; or equivalent combination of education and experience Ability to lift up to 50 pounds Excellent written and interpersonal communication skills Proficiency in standard office software programs and mobile electronic devices Preferred Qualifications Associate degree or equivalent is preferred Certification on Avaya or Cisco is preferred Required Education High school diploma or GED Additional Information Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary. The pay rate for this role in Florida is $28.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: #J-18808-Ljbffr