Customer Service Representative

Job Description

Job Description

About the Role:

We are currently hiring a motivated and reliable Customer Service Representative to join our team in Toledo, OH. This role is ideal for someone who enjoys helping customers, solving problems, and working in a supportive team environment.

As a Customer Service Representative, you will assist customers with questions, orders, and service requests while providing a professional and positive experience.

Responsibilities:

• Provide friendly and professional customer service to customers
• Answer incoming calls and respond to emails from customers
• Assist customers with orders, billing questions, and account updates
• Resolve customer concerns quickly and effectively
• Maintain accurate records of customer interactions
• Help create a positive experience for every customer

Qualifications:

• High school diploma or equivalent
• Customer service, retail, hospitality, or call center experience preferred; NOT required
• Strong communication and people skills
• Strong problem-solving and attention to detail
• Reliable and punctual

What We Offer:

• Competitive hourly pay
• Paid training
• Career advancement opportunities
• Supportive team environment
• Health benefits available

Why Join Us:

We believe great customer service starts with great employees. Our company provides a supportive environment where team members are trained, valued, and given opportunities to grow their careers.

Apply today to start your career in customer service.