Veterinary Client Service Representative

Horseshoe Lake Animal Hospital is looking for a full-time Client Service Representative to join our team as part of the Thrive Pet Healthcare community in Collinsville, IL. About You You’ll play a key role in shaping each client and patient experience by delivering seamless, start-to-finish support across a busy, multi-service clinic. Your impact will span everything from warmly welcoming clients, coordinating appointments, and guiding urgent and routine visits, to supporting daily operations across primary care, urgent care, grooming, boarding and daycare services. Your Experience & Skills Minimum 2 years of Client Service experience strongly preferred Experience in a clinical veterinary setting is a plus! Superior/advanced interpersonal skills Posesses a positive work attitude Self-motivated Excellent communication and organization skills You’ll Grow with Us Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through: Our vast, diverse, and free library of continuing education courses - ThriveU Live, virtual interactive workshops to develop valuable leadership skills A program designed to teach you the fundamentals of running a pet hospital Benefits – our care in action Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members: Competitive pay 401(k) with employer match Mental health resources, including easy access to therapy through Lyra Health Paid parental leave Purr-ental leave for when you adopt a pet Subsidized backup childcare and elder care Expert advice, support and network discounts for fertility and family planning FREE CE courses Pet perks and veterinary service discounts Student loan support tools and assistance *Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements. Compensation is negotiable based on experience and credentials, with an expected starting range of $15 - $18 / hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location. #J-18808-Ljbffr Stryker Corporation