Office Receptionist

Job Description

Job Description

Title: Office Receptionist | Multi-Company Operations

Reports To: Chief Operating Officer

Purpose: We are seeking a reliable, customer service oriented professional to join our team. Our Office Receptionist’s primary responsibility is supporting our front desk operations during business hours, Monday - Friday. They play a pivotal role in ensuring the smooth day-to-day operations of our multi-company office environment while providing essential administrative support, client/customer service, and contributions to a positive employee experience. Reporting to the Chief Operating Officer (COO) to support operational initiatives and a thriving workplace culture and office environment. This role requires a highly organized and proactive individual who can effectively manage administrative and office operations, foster a welcoming and engaging environment, and enhance the overall office experience.

Key Responsibilities

• Front Desk & Customer Service

  • Greet and welcome all visitors, clients, and vendors in a professional and friendly manner

  • Connect visitors with appropriate team members appropriately

  • Answer, screen, and route incoming phone calls and emails appropriately

  • Maintain a clean, organized, and professional reception area

• Operational & Administrative Support

  • Provide general administrative support to leadership and office staff as needed

  • Schedule and coordinate meeting rooms and conference spaces

  • Manage incoming and outgoing mail, packages, and deliveries

  • Assist with document preparation, filing, and basic data entry

  • Support internal processes related to incoming mail and hand delivered documents

  • Partner with Marketing Manager and Human Resources as needed to support internal employee experience initiatives

• Office Coordination

  • Oversee daily office operations ensuring office is well maintained

  • Monitor and restock office supplies; coordinate ordering as needed

  • Lead coordination with cleaning, maintenance, and facility vendors

  • Assist with office events, meetings, and internal communications

  • Identify and escalate facility or operational issues as needed

• Systems & Communication

  • Use internal systems (email, company calendar, management platforms, phone management software, conference booking software, supply purchase platforms, etc.) to support daily business operations

  • Maintain accurate logs of visitors, calls, and requests when applicable

  • Communicate clearly and professionally with internal teams and external stakeholders

Qualifications

• Experience in office administration, preferably in a multi-company or fast-paced environment

• Strong organizational and multitasking skills, with the ability to manage competing priorities

• Excellent communication and interpersonal skills with a customer-service mindset

• Proficiency in Google Suite, Microsoft Office Suite, Adobe and other management softwares

• A proactive, solution-oriented approach to problem-solving and process improvement

Compensation

• Base Salary

• Paid Time Off

• Company Paid Holidays

• Insurance Benefits

• 401k Eligibility Following 1 Year of Employment