Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Call Center Manager

Full-time

Luxury Bath Technologies

Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions

At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You’ll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions

  • Recruit, hire, train, and coach a team of Call Center Representatives

  • Manage inbound and outbound calls with a focus on service and sales

  • Coordinate with our sales team to optimize appointment setting and territory coverage

  • Monitor performance metrics and drive results to meet weekly and monthly targets

  • Handle escalated customer issues with professionalism and poise

What We’re Looking For:

  • Proven leadership experience in a call center or customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced setting and lead by example

  • Proficiency with CRM and scheduling tools

  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses , along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Call Center Manager in Port Huron, MI vacancy
  • $16 - $35 per hour

     ...assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff,... 
    Suggested
    Hourly pay
    Full time
    Shift work
    Night shift
    Afternoon shift

    Hilton

    Port Huron, MI
    1 day ago
  •  ...Every day counts!” We take opportunities every day to grow and better our company as well as our employees.  OVERVIEW: The Account Manager is responsible for overseeing the daily operations, activities, and ESS staff across school districts in  St. Clair and Sanilac... 
    Suggested
    Permanent employment
    Contract work
    Work at office
    Local area
    Flexible hours

    ESS Education

    Port Huron, MI
    4 days ago
  •  ...Account Manager - Account representatives - don't pass up this opportunity for a great new job that combines client management with a...  ...relationships within your existing accounts. This will require that you call on engineers, maintenance, purchasing, and others to determine... 
    Suggested
    Night shift

    Applied Industrial Technologies

    Port Huron, MI
    2 days ago
  •  ...benefits, 401K and paid-time off for full-time staff. Join our motivated sales team and help connect patients to care wherever they call home. Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal... 
    Suggested
    Full time

    Elara Caring

    Port Huron, MI
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Manager. Be the first to apply!