Automotive Service Manager
$179kCar Guys
AUTOMOTIVE SERVICE MANAGER / SERVICE DIRECTOR / FIXED OPS MANAGER – UP TO $179,000+ PER YEAR
CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top‑performing dealerships and automotive groups across the U.S. and Canada.
What Our Clients Offer
- Top pay for Automotive Service Managers
- Industry‑leading compensation packages
- Performance‑based bonuses tied to department growth and profitability
- High‑volume dealership operations
- Established service departments with strong customer bases
- Modern service facilities and advanced equipment
- Career growth opportunities and advancement into Service Director or Fixed Operations roles
- Leadership development and management training
Service Manager Responsibilities
- Manage daily operations of the automotive service department
- Oversee service advisors, technicians, and support staff
- Drive service department sales, profitability, and efficiency
- Monitor KPIs including labor gross, hours per RO, and customer satisfaction
- Ensure high levels of customer service and CSI performance
- Manage scheduling, workflow, and repair order processes
- Handle customer concerns, escalations, and retention
- Work closely with parts and sales departments to maximize performance
Service Manager Qualifications
- Experience as an automotive service manager, service director, or fixed ops manager
- Proven leadership and team management experience in a dealership environment
- Strong understanding of service department operations and KPIs
- Ability to drive profitability and performance
- Excellent communication and customer service skills
Service Manager Skills
- Strong leadership and management skills in automotive service department operations, including team management, service advisor oversight, technician productivity, and workflow management
- Expertise in dealership operations, customer satisfaction (CSI), retention, and service sales performance
- Experience managing key performance indicators such as labor gross profit, repair order averages, hours per RO, and overall service department profitability
- Skilled in customer issue resolution, staff development, and operational efficiency within high‑volume dealership environments
Vacancy posted 3 days ago
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