Senior Coordinator, Benefits Eligibility and Authorization

Benefits Eligibility and Authorization (RCM)

Benefits Eligibility and Authorization verify patient specific health benefits.

Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Responsibilities

• Achieve and Exceed Daily Productivity Goals
• Communication with Customers, Physician Offices and Insurance Companies
• Navigate Internal and External Systems and Websites
• Ability to work in a Fast-Paced, Performance-Based Environment
• Analyze customer accounts. Including but not limited to: Quotes of Coverage, Prescription and Insurance limits, Prior Authorizations and Contracted Pricing
• Reviewing accounts receivables: Denials, Patient balances, Limits, Insurance payments and Customer Payment Responsibilities
• Submitting and following up for Prior Authorizations based on insurance plan guidelines
• Delegating and distributing workflow to corresponding teams when needed
• High attention to detail

Qualifications

• HS Diploma, GED, or technical certification in related field or equivalent experience preferred.
• 3+ years experience in related field preferred.

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• May provide general guidance or technical assistance to less experienced team members

Anticipated hourly range: $16.75 per hour – $21.75 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 9/4/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.