Contracts Senior Manager
HCA Florida Fort Walton-Destin Hospital
Senior Contracts Manager
This position is incentive eligible.
Do you want to join an organization that invests in you as a Senior Contracts Manager? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
The Senior Contracts Manager is responsible for negotiating industry leading national agreements for HCA. Objective is to ensure best in class industry pricing and contract terms and conditions. Position's key area of focus will be sourcing initiatives that are primarily categories with low to medium spend, complexity, risk and sensitivity. Position may have some responsibility for other types of categories for the purposes of development and workload allocation. Individual must possess knowledge or prior experience in principles and concepts related to sourcing and contract management. Individual has knowledge of the industry or organization, processes, suppliers, customers, and contract terms/conditions. Individual will follow standard practices and policies in analyzing situations and data and solve a range of straightforward problems. Individual demonstrates project leadership for back office team members (legal, contract administration, etc.).
What you will do in this role:
Project Management
- Ability to plan and execute project timelines for assigned categories, with guidance from manager.
Must have:
- Demonstrated level of organizational ability and attention to detail
- Ability to translate objectives into project planning priorities, create and manage work plans and timelines for multiple projects and priorities, and finalize negotiations in the time-frame designated for the project
- Ability to be highly efficient and productive without sacrificing quality
Category Knowledge
- Understanding or aptitude to learn the product categories assigned and how end-users' interface with the products.
- Understanding or demonstrated ability to learn in-depth aspects of portfolio:
- Product features and benefits
- Product comparisons between supplier offerings
- Operational impact to provider
- Interpretation and use of market information provided by global sourcing team
- Future product pipe-line and impact on market
- Interpretation of current and new FDA 510k filings
Supplier Knowledge
- Individual must be able to develop and use knowledge about supplier to develop strategies, create leverage, mitigate risks, anticipate direction of the market and potential supplier direction. Includes, but not limited to:
- Discuss future product pipelines with suppliers
- Review current or future technology
- Investigate new supplier entrants to market
- Future product pipe-line and impact on market
Strategy Development, Validation, and Risk Mitigation
- The individual will develop the strategy with the guidance of their manager and in collaboration with HCA Service Lines and Supply Chain leadership.
- Individual will seek guidance of manager for risk issues and agreed upon risk mitigation strategies. For these categories, the individual will develop the strategy, identify risks, and develop a risk mitigation plan. Individual will present that information to their manager for discussion and approval
Sourcing Process
- Thorough understanding and accountability for the sourcing process for their assigned portfolio. Including market research, bid preparation, RFI, Strategy Development & Validation, RFP, Contract Negotiations, and contract launch.
- Supplier and Customer Relationship Management:
- Oversee supplier relationship during the sourcing process. Participate in supplier business reviews and review new products/technologies as they arise in assigned categories.
- Build strong relationships with senior level supplier contacts.
Customer
- Build strong customer relationships through frequent interaction (all levels, including executive).
- Effective and efficient communications with internal stakeholders and suppliers, with limited communication to customers. Includes:
- Facilitate conversations with internal functional team during project kick-off to gather feedback, opinions, and alignment of resource needs to meet contracting initiative timelines
- Communication of bid process, negotiation status, agreement on terms, financial proposal concerns and other matters with supplier and internal team
- Engaging customers through one-on-one conversations to articulate business strategy and resolve customer specific issues/concerns with contracting strategy or outcome
Collaboration
- Collaboration required with functional team throughout sourcing process:
- With HCA Service Line and Supply Chain and Clinical leadership
- With HealthTrust GPO counterparts on complementary strategy
- With legal staff on development and finalization of contract
- With financial analysts on assessing supplier proposals
- With contract analysts on product/price loading of awarded agreements
- With communications on contract launch/implementation
Financial & Operational Goals
- Meet/exceed financial & operational goals in the annual contracting plan.
Policies & Procedures
- Maintain timely achievement of all assigned sourcing initiatives ensuring activities adhere to all established policies and procedures and standards of business conduct.
Customer Service
- Resolve supplier and/or customer issues, as escalated by Portfolio Specialist.
- Maintain strong customer relationships and build trust and respect by consistently meeting or exceeding customer expectations. Customers are internal and external.
- Work with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.
Change Management
- Act as a champion for business process change, organizational change, and cultural change. May include leading process improvement or training initiatives.
What qualifications you will need:
- Accredited College Bachelor's Degree required (Supply Chain, Healthcare, Business, Finance) – Required
- 3+ years of relevant work experience preferred. Ideal candidate will have experience in strategic sourcing and negotiating a variety of contract categories – Required
- Strategic sourcing – Required
- Contract management and negotiation – Required
- Supply chain operations – Preferred
- Materials management/purchasing – Preferred
- Contracting financial analysis – Required
- Healthcare knowledge - Required
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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