Service engineer

job summary:
Join Our Client as a Service Engineer in Austin, TX a medical tech leader redefining patient care! Bring your Engineering B.S., 1-3 years of electromechanical service experience, and FDA/ISO knowledge to a dynamic team innovating surgical robotics.

location: Austin, Texas
job type: Contract
salary: $33 - 40 per hour
work hours: 8am to 5pm
education: Bachelors


responsibilities:

• Define and enforce Design for Serviceability (DfS) requirements by collaborating with engineers to build service-friendly robotic architectures with modular assemblies and built-in diagnostics.
• Develop efficient field service workflows, preventive maintenance schedules, and digital troubleshooting guides to minimize disruption during surgical procedures.
• Ensure all service processes and documentation strictly comply with FDA 21 CFR Part 820, ISO 13485, and IEC 60601 regulatory standards.
• Capture field feedback to optimize service design and partner with training teams to build competency-based learning paths for OR technicians.
• Conduct serviceability FMEAs, execute verification protocols, and leverage post-market surveillance data to drive continuous product reliability.

qualifications:

• Experience level: Experienced
• Education: Bachelors

skills:

• Medical Device
• Robotics
• Field Service

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.