Application Engineer

Job Description

Job Description

Position Summary  

Application Engineers are the primary technical resource for the field sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the sales team as the key technical advisor and product advocate, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle.

Essential Duties and Responsibilities 

The essential functions include, but are not limited to, the following. Other duties may be assigned.

• Maintain expert level of product and applications knowledge.
• Articulate technology and product positioning to both business and technical users.
• Act as a point of technical contact or sales contact as directed during the product development phase for new and ongoing projects.
• Respond to functional and technical elements of quote requests.
• Listen, understand and convey customer requirements to recommend the best Metcar grade for the application.
• Oversee the coordination and transfer of new orders between sales, engineering, the customer and manufacturing to ensure accurate design and compliance with customer specifications.  
• Develop & perform technical/product training for salespeople, estimators, and engineers at targeted accounts.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases.
• Assist in the design and development of new products based on customer feedback.
• Support sales staff by providing sales data, market trends, new product information; relaying customer services requests. 
• Research competitive products by identifying and evaluating product characteristics, market share; maintaining research databases. 
• Researches, attends and participates in relevant trade shows. 
• Contributor to the marketing team and responsible for generating content for the sales team.
• Support the engineering team within house technical issues.

  Technical Skills & Qualifications

• BS in Mechanical Engineering, Material Science or similar Technical Field
• Experience 2-4 years in Engineering
• Ability to read and interpret blueprints
• Customer Service or Sales Support experience preferred
• Proficient in Microsoft Office
• Available for travel 25%

Professional Skills 

• Strong interpersonal communication skills, both written and verbal.
• Creativity and motivation to identify potential projects.
• Ability to multi-task.
• Sense of urgency for successful project completion.

AAP/EEO Statement
Metallized Carbon Corporation has been and will continue to be an equal opportunity employer. Applicants are recruited, hired, assigned and promoted without regard to race, religion, color, national origin, citizenship, sex, veteran's status, age or disability.

ITAR Statement: This position requires compliance with ITAR requirements. Must be a "U.S. Person" (per ITAR 120.15) and are required to show proof substantiating this upon being hired.

For over 75 years now Metallized Carbon Corporation has been the leader in manufactured engineered carbon graphite solutions for severe service lubrication. Throughout the world, we provide products and services to various industries that deal with sophisticated equipment. Whether aerospace, food service, automotive or petrochemical, you are sure to find carbon graphite bearings, seals or other items produced by METCAR. If you are looking for a highly technical career in a challenging environment, please contact us today.

Company Description

For over 75 years now Metallized Carbon Corporation has been the leader in manufactured engineered carbon graphite solutions for severe service lubrication. Throughout the world, we provide products and services to various industries that deal with sophisticated equipment. Whether aerospace, food service, automotive or petrochemical, you are sure to find carbon graphite bearings, seals or other items produced by METCAR. If you are looking for a highly technical career in a challenging environment, please contact us today.