Forward Deployed Engineer
Nickerson Talent Solutions
Key Responsibilities
- Lead the full lifecycle of customer deployments: from problem definition through production rollout, adoption, and expansion.
- Spend 25-50% of time on-site with customers and partners to deploy, operate, and troubleshoot the platform in real-world environments (edge hardware, networking, sensors, data pipelines, and AI inference).
- Build integrations connecting customer OT/IT systems, data sources, and workflows into production applications.
- Diagnose and resolve complex full-stack issues (hardware, network, data, application, AI) quickly.
- Capture deployment learnings and convert them into repeatable playbooks, patterns, and product improvements. Leverage AI-native tools to accelerate drafting and implementation.
- Drive alignment and decisions with both technical and non-technical stakeholders.
Requirement
- 5+ years building and operating production software/systems, preferably in customer-facing or delivery roles
- Hands-on experience with edge/hybrid environments: hardware, networking (VPNs, TLS, firewalls, LTE/5G/Wi-Fi), Kubernetes, and containerized deployments
- Strong troubleshooting skills across the full stack (logs, metrics, packet capture, performance profiling)
- Production experience with modern AI (LLMs, agents, inference) under real-world constraints
- Proven ability to embed with customer/partner teams and drive multi-party delivery
- Strong engineering skills (Python and/or Go preferred), automation/scripting, clean design, and documentation
- Comfort operating in ambiguity, making sound trade-offs, and communicating effectively with diverse stakeholders
Vacancy posted 5 hours ago
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