Tour Receptionist-Sales Support
IHG
Job Description
Job Description
The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests.
ESSENTIAL DUTIES AND TASKS:
Performs all elements of the check-in and departure process for the designated sales and marketing department
- Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
- Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
- Prepare and distribute all departmental reporting upon management’s approval
- Executes the gifting process for the designated sales and marketing areas
QUALIFICATIONS:
- Excellent computer and telephone skills.
- Proficient in use of Internet, MS Word, PowerPoint and Excel.
- Strong commitment and execution of customer service skills.
- Able to priorities, organize and delegate assignment with ease.
- Strong work ethic.
- Excellent verbal and written communication skills are essential for success.
- Possess well-developed judgment, interpersonal and communication skills.
- Attention to details and analytical as well as creative approach to tasks.
- Participates in proactive team efforts to achieve departmental and company goals.
- Carries out any reasonable request by management.
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Vacancy posted 22 days ago
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