Tour Receptionist-Sales Support

Job Description

Job Description

The Sales Support Associate is to ensure that the Resort Tour Reception, Gifting, Kids Club, Sales F&B and Sales Receptionist job functions are performed in a professional and organized manner while providing a quality experience for our guests. 

ESSENTIAL DUTIES AND TASKS:

Performs all elements of the check-in and departure process for the designated sales and marketing department

• Achieves personal and departmental written objectives by the Manager of Sales & Marketing Services
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments
• Prepare and distribute all departmental reporting upon management’s approval
• Executes the gifting process for the designated sales and marketing areas

QUALIFICATIONS:

• Excellent computer and telephone skills.
• Proficient in use of Internet, MS Word, PowerPoint and Excel.
• Strong commitment and execution of customer service skills.
• Able to priorities, organize and delegate assignment with ease.
• Strong work ethic.
• Excellent verbal and written communication skills are essential for success.
• Possess well-developed judgment, interpersonal and communication skills.
• Attention to details and analytical as well as creative approach to tasks.
• Participates in proactive team efforts to achieve departmental and company goals.
• Carries out any reasonable request by management.

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