Epic Principal Trainer

Job Overview The Principal Trainer is responsible for training end users and developing curriculum on AltaMed technical/clinical systems and applications, including, but not limited to, Ambulatory Electronic Health Records (EMR), Managed Care Referral System, Customer Relationship Management (CRM), Interactive Intelligence (ININ), and other technical systems. Responsibilities This position is responsible for the development, validation, and training of workflows for AltaMed staff on new or updated core software products targeting a variety of audiences (Medical Assistants, Nurses, Physicians, Dentists, etc. for Medical and Dental Front/Back Office, Health Information Management, Contact Center and corporate business units). Trainers will be responsible for training staff and creating training materials, including, but not limited to: Instructor guides, practice books, user guides, PowerPoints, tip sheets, support guides, and additional supplemental materials. The PT will also be responsible for building and maintaining the training environment, keeping it up to date with new software upgrades and changes in curriculum or software build. During any clinical system implementation, this position will also be responsible for completing assigned tasks within the implementation project scope and leading the education efforts for projects assigned to him/her. This position will support end-users in a 1‑1 format in the clinic or other healthcare‑related environments. Minimum Requirements A bachelor's degree in healthcare, information technology, biological sciences, education, English, or communications is required, or equivalent work experience. Minimum of 5 years of technical training experience with Epic System to clinical staff, including providers, nurses, MAs, etc., and adult training principles required. Alternatively, 5 years of instruction experience at a traditional secondary, collegiate, or adult school level, or technical training experience with medical/dental devices, or corporate training experience. A minimum of 5 years of Program/Project Management experience providing cross‑functional coordination is required. A minimum of 5 years of creating, researching, designing/writing, or improving training programs or curricula (classroom and virtual) is required. A minimum of 3 years of experience rolling out complex training programs to a large population (1500+ people) is required. Experience providing thoughtful analysis toward curriculum development is required. Experience building and maintaining collaborative relationships with internal personnel, business owners, and stakeholders. Experience presenting training proposals to stakeholders. Epic credentials preferred with current or past organization, and the ability to secure Epic Certification through AltaMed during the first 6 months of employment is required. Intermediate proficiency with Windows‑based applications (Word, Excel, PowerPoint, Visio, Project, as well as SharePoint). Preferred experience leading EPIC training efforts at various stages of go‑live and stabilizations. Preferred experience working in a healthcare environment related to clinical and business system applications, training, and education. Informatics certifications or credentialing are a plus. Compensation Annual salary range: $88,546.63 to $110,683.29, subject to change. Compensation offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The role may also qualify for discretionary bonuses or incentives. Benefits & Career Development Medical, Dental and Vision insurance 403(b) retirement savings plans with employer matching contributions Flexible Spending Accounts Commuter Flexible Spending Career Advancement & Development opportunities Paid Time Off & Holidays Paid CME Days Malpractice insurance and tail coverage Tuition Reimbursement Program Corporate Employee Discounts Employee Referral Bonus Program Pet Care Insurance Equal Opportunity & Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. AltaMed Health Services Corporation is committed to providing equal employment opportunities for all qualified individuals. We strictly prohibit discrimination in employment based on race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin, age, medical condition, physical or mental disability, military or protected veteran status, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical conditions, genetic information, or any other characteristic protected by local, state, or federal law, ordinance, or regulation. We are committed to promoting equality and inclusivity beyond our recruitment and hiring processes. We aim to create a respectful, valued, and inclusive workplace through training, advancement opportunities, and access to resources and support. #J-18808-Ljbffr