Sr Patient Experience Representative
Boston Children's Hospital
Boston Children’s Hospital seeks a Sr Patient Experience Representative for our Neurology department. In this frontline role, you will support children and families through high-touch scheduling, registration, and coordination of neurology visits while ensuring a welcoming, responsive experience. Responsibilities include managing calls and portal messages, scheduling complex appointments, verifying insurance, obtaining authorizations, and maintaining accurate patient records in our EMR. You will help coordinate patient flow, address concerns, and collaborate closely with clinicians to deliver compassionate, family-centered care in a fast-paced, mission-driven pediatric environment.
Vacancy posted 3 days ago
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