Database Associate

Are you someone who loves data, thrives on accuracy, and wants your work to make a meaningful impact? Join us in helping strengthen Jewish life in Broward, Israel, and around the world.

About the Federation:

The Jewish Federation of Broward County strives for excellence. We cultivate an inclusive space where all feel welcome, celebrated, and contribute meaningfully to our shared vision. At the Jewish Federation of Broward County, you can be part of one of the most effective non-profit organizations in South Florida.

Our mission is to mobilize the Jewish Community to provide leadership and financial resources that strengthen and enhance Jewish life in Broward, Israel and worldwide. As one of the most impactful nonprofit organizations in South Florida, we are proud to serve as the connective hub of Jewish life across our community.

About the Position:

The Database Operations Associate is an important member of the Campaign Operations team, helping to ensure the accuracy and integrity of the Federation's donor and database records. Reporting to the AVP, Campaign Operations, this role is responsible for processing gifts, pledges, payments, and event registrations, maintaining donor and contact records in Blackbaud Raiser's Edge NXT, and supporting the day-to-day operations that drive the Federation's fundraising efforts.

Working closely with colleagues across Financial Resource Development, Marketing, Finance, and program teams, the Database Operations Associate helps ensure donor information is accurate, organized, and reliable, supporting meaningful engagement with our community. The ideal candidate is highly organized, detail-oriented, enjoys working with data, and understands that every gift, event registration, and donor interaction plays a role in strengthening Jewish life and advancing the Federation's mission.

If you take pride in getting the details right and want to contribute to work that makes a meaningful impact, we'd love to hear from you.

What you will be doing:

• Process registrations, payments, pledges, and gifts in Blackbaud Raiser's Edge NXT, ensuring transactions are entered accurately and in a timely manner.
• Work closely with the FRD Operations Manager to maintain the integrity of donor and contact records by creating new accounts and updating existing records.
• Generate queries, reports, and data exports to support fundraising, events, marketing initiatives, and organizational needs.
• Prepare and process donor acknowledgments, pledge reminders, contribution statements, pledge cards, and other donor communications.
• Create and maintain event records and registration forms within Blackbaud Raiser's Edge NXT.
• Assist with donor and contact record review, identifying and resolving routine data-quality issues.
• Support creation of mailing lists, email distribution lists, event registration reports, and other operational needs.
• Partner with Finance and internal teams to help ensure accurate gift processing and reconciliation.
• Maintain confidentiality of donor, constituent, and organizational information at all times.
• Assist with special projects, reporting requests, and other duties assigned by the AVP, Campaign Operations.

What you need to be successful:

• One or more years of experience in data entry, database administration, gift processing, fundraising operations, or a related administrative role required.
• Experience working in a nonprofit organization or fundraising environment is preferred.
• Experience with Blackbaud Raiser's Edge NXT or a similar CRM/database platform strongly preferred.
• Strong proficiency in Microsoft Office, particularly Excel, Outlook, Word, and Teams, with the ability to work accurately with spreadsheets and data files.
• Exceptional attention to detail and commitment to accuracy, consistency, and data quality.
• Strong organizational and time-management skills with the ability to manage recurring deadlines and multiple priorities.
• Ability to follow established procedures and business rules while identifying discrepancies and resolving routine issues independently.
• Clear and professional written and verbal communication skills.
• High level of integrity and discretion when handling sensitive donor, financial, and organizational information.
• Ability to work independently while collaborating effectively with colleagues across departments.
• Strong customer service mindset and commitment to supporting internal stakeholders.
• Knowledge of the nonprofit sector and/or the Jewish community is a plus.
• Flexibility to support occasional early morning, evening, or weekend meetings and events as needed.

Annual Salary: $50,000 - $60,000