Senior Project Manager

About the job

We’re passionate about designing and delivering top-notch digital experiences for our clients — and their customers — and helping them create efficiencies using data and technology. But what’s most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes — and that’s where you come in.

*This is a hybrid position. Will need to work 3 days a week in offices located in Columbus, OH.

As a Senior Project Manager, you’ll be joining our team of talented experts. The right candidate will possess the following experience:

You will lead cross-functional teams to successfully deliver projects that span technical development, data integration, and user experience design. You’ll be responsible for end-to-end project ownership, ensuring projects are delivered on time, within scope, and on budget while meeting our high standards of quality and client satisfaction. You will work closely with clients and internal stakeholders to define project goals, manage risks, align resources, and foster collaboration between disciplines. Your strategic thinking, proactive communication, and ability to navigate ambiguity will make you a key leader on our delivery team.

Who you are:

• Prior experience working within an agency environment, including managing multiple stakeholders, balancing competing priorities, and supporting fast-paced client delivery initiatives.
• Consistently demonstrate the ability to lead the client through complex decision-making processes to help them understand future impacts and trade-off’s.
• You see issues before they happen.
• You shift seamlessly between in-the-weeds details to viewing the larger picture of the strategy.
• A creative problem solver that can create consensus and comradery across the cross-functional and client teams.
• An intent listener that captures nuances and client feedback in a way that is actionable for the team.
• Empathetic yet pragmatic when processing team feedback, issues and concerns.
• Viewed as a trusted leader within the team while also being a neutral party to ultimately do what’s best for the team, client and overall success of the project.
• Curious about the work we are delivering, your client’s business and overall business landscape and regularly apply those learnings to key decisions throughout the project.
• You build trust with teams and clients by consistently following through on your commitments.
• You can “read the room” and have a high degree of emotional intelligence – knowing the right times to ask insightful questions or share an observation that will advance the conversation.
• Highly productive – you know how to prioritize your time to the highest value activities to stay within the project budget and manage your workload.
• You create a sense of calm and effortlessness.

Key Responsibilities

• Lead project planning, prioritization, backlog management, and execution across multiple, concurrent workstreams involving technical, data, and UX deliverables.
• Apply existing G2O process frameworks and contribute to the creation of new ones.
• Manage client relationships, ensuring transparency, trust, and alignment on goals, scope, timelines, and outcomes.
• Develop project charters, roadmaps, and timelines. Lead the development of project budgets, and resource plans in partnership with line of business leads.
• Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies, adapting project methodologies as needed.
• Identify and mitigate project risks, blockers, and dependencies.
• Ensure accurate documentation and regular project reporting for internal stakeholders and clients.
• Maintain project financials, including budget tracking, forecasting, and invoicing support.

More about G2O

We’re different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave — and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this — and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds — personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data,

analytics, design, content, and more. But we think we’re best when we put our minds together. Each person brings something distinct to our team — some unique flavor to their background or their experience. That makes for stronger collaboration — and elevates the outcomes for our clients.

Are you ready to collaborate to greatness with us?

• Learn more at G2O.com/careers