Guest Service Agent

Part-Time Rotating Sift Performs great customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to stay with friendly, attentive service. Essential Job Functions Performs the functions of the front desk, including check-ins, check-outs, reservations, answering the telephone, provide wake-up calls, etc. Displays a positive, upbeat attitude. Provide information concerning the hotel, facilities, and functions, as well as their location. Familiar with property security and key control procedures, as well as, fire safety procedures. Completes paperwork necessary for front desk operation. Perform tasks assigned by Guest Service Manager or General Manager. Necessary Skills and Attributes Excellent verbal, comprehension, listening and problem solving skills Adaptability Report and accounting skills Guest relation skills Formal Education High School Diploma or equivalent Physical Requirements While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.