Sales Lead

Job Description Job Description Sales Lead Job Description Job Summary: The Sales Lead supports store management in creating conditions for success by focusing on business results, consumer experience, and brand representation. The role encompasses coaching, achieving sales goals, delivering top-tier customer experiences, and upholding brand standards. Sales Leads are categorized into three specialized areas: Operations , Consumer Experience , and Visual Merchandising , each with distinct responsibilities. Core Responsibilities for All Sales Leads: Business Results: Drive team productivity, achieve sales goals, and support strategies for superior results. Consumer Experience: Build relationships to foster brand loyalty and ensure customer satisfaction. Brand Ambassador: Embody the company's values and heritage, ensuring a high-quality store experience. Accountability: Adhere to company policies and ensure team compliance. Leadership: Model and teach company values, including Stewardship, Humility, Excellence, and Elegance. Specialized Roles: Sales Lead - Consumer Experience Focus: Deliver a seamless and engaging customer experience. Responsibilities: Monitor and enhance customer interactions using sales strategies. Plan and execute in-store events. Train and motivate associates to exceed customer engagement and sales performance metrics. Key Skills: Customer service excellence, event planning, and engagement analysis. Sales Lead - Operations Focus: Manage back-of-house operations and ensure operational efficiency. Responsibilities: Oversee product handling, inventory management, and stockroom organization. Maintain compliance with safety, loss prevention, and accounting procedures. Plan store supply needs within budget. Key Skills: Logistics, inventory management, and adherence to operational protocols. Sales Lead - Visual Merchandising Focus: Create visually appealing and brand-aligned displays to drive sales. Responsibilities: Ensure product displays, signage, and store layout meet brand standards. Assist with training on visual standards and techniques. Maintain cleanliness and proper presentation of products and store areas. Key Skills: Visual creativity, merchandising strategy, and attention to detail. General Requirements: Minimum of 1+ years of retail management experience. Proficient in using point-of-sales systems and Microsoft Office Suite. Strong leadership, communication, and problem-solving abilities. Ability to multitask, prioritize, and function in a fast-paced environment. Physical Demands: Frequent movement around the sales floor, stockroom, and office. Ability to lift up to 50 pounds and perform tasks like squatting, bending, and climbing ladders. This job description provides a comprehensive view of the Sales Lead role, with distinct expectations for each specialization to optimize store performance and customer satisfaction. Other job duties are as assigned. #J-18808-Ljbffr Lucchese