Property & Resident Support Coordinator

Job Description

Job Description

Our client is seeking a caring & supportive Coordinator to maintain an active & on-site presence at their Lockport center. This position is instrumental in ensuring the property is safe, well-maintained, & ready to serve guests, while supporting participates as they get situated. The successful candidate will maintain the centers reputation for excellence & their mission statement & Core of Beliefs.

If you are seeking a role where you can make a difference in the lives of others & help support the daily operations of a wonderful, mission oriented center then apply today with your cover letter & resume!

• This is a live-in position that resides on campus, and housing & utilities are included with the compensation package & pays $17/hr.
• The schedule is flexible and structured to support the daily property, turnover, & resident support rather than fixed hours.
• Anticipated 30hrs/week & may be called upon to fill shelter shifts as needed with the majority of scheduled hours falling in the afternoon/evening when guests are present.

Essential Functions & Duties

● Maintain an active, visible presence across the property, monitoring the houses/buildings & grounds for safety, security, & general upkeep.

● Ensure common areas, walkways, & entrances are ready for daily operations (e.g., paths are shoveled/cleared ahead of morning volunteer arrival, water supply is filled).

● Prepare guest beds & rooms between stays, including steaming/cleaning, so spaces are ready for the next guest.

● Help incoming guests get situated in their spaces.

● Keep a regular eye on guests & their living spaces, flagging concerns to the Executive Director.

● Identify & address minor repairs; report larger maintenance or facility issues to the Executive Director.

● Maintain a complete & current inventory of shelter supplies & household goods; communicate purchasing or donation needs to the Office Manager.

● Serve as an on-site point of contact for after-hours property issues given on-campus residence.

● Step in to fill shelter shifts during the times the shelter is filled with guests as needed.

● Report breach in security system immediately to alarm company & the Executive Director.

● Report any illegal or unsafe activity, or suspected incidences of child neglect/abuse, to the Executive Director.

● Support housekeeping, laundry, & general readiness of shelter spaces as needed.

Job Skills and Requirements

●Must be comfortable living on-site as part of the compensation package.

● Detail-oriented with strong follow-through on property upkeep & inventory tracking.

● Comfortable with light maintenance & physical tasks (shoveling, lifting, moving furniture, etc.).

● Compassionate, respectful approach to working directly with guests and program participants.

● Good communication skills; able to flag issues & needs clearly & promptly.

● Good common sense & sound judgment, particularly when responding to after-hours or unexpected issues.

● Capable of enforcing the centers policy & guidelines while respecting guests, volunteers & staff.

● Willingness & ability to fill in on floor coverage when needed.