Medical Receptionist

Medical ReceptionistAt Ashland Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.Job DescriptionAs a Medical Receptionist at Ashland Physical Therapy, you will play a crucial role in ensuring the efficient and productive flow of patients. This position also involves being the point of contact for all non-clinical patient services.Greet patients and provide exceptional customer serviceCoordinate patient care from initial check-in to treatment and check-outAnswer phones and manage electronic schedulingPerform data entry and verify personal/financial informationMaintain patient charts and electronic medical recordsCollect, post, and deposit patient paymentsFax, file, and complete any other administrative duties as neededQualificationsHigh school graduate or equivalent1+ years of previous medical front office experience preferredExcellent telephone and customer service skillsProficiency in Word and Excel; experience with medical software preferredAvailability and flexibility with work hoursStrong attention to detail and time management skillsAbility to work as part of a team and demonstrate a positive, energetic attitudeAdditional InformationCompetitive salaryMultiple opportunities for professional development, specialization, and leadershipEmployee discount plansEmployee Assistance Program (EAP)Investment from a company that wants you to succeed and thrive