Patient Access Services Clerk; Full-time, Evening, MMMC

Kaiser Permanente

Job Summary:
Under indirect supervision, performs variety of patient registration, telephone, reception and other clerical duties; determines proper financial class; maintains database integrity of systems; maintains quality and professional care of patients requiring medical attention; educates parties regarding business practices and insurance coverage; assists patients/families in meeting their financial obligations.

Essential Responsibilities:

Greets patients, referring them to appropriate areas of hospital, clinic, or department.
Alerts medical staff in event of patients with emergent medical problem(s).
Interviews patient/patient representative(s) and obtains patient data and verifies insurance coverage; obtains demographic and insurance information; obtains medical record number from master patient index if none available. Verify insurance coverage for primary, secondary and tertiary insurance plans.
Utilizes managed care and other insurance eligibility programs including payor web sites for determining eligibility and coverage, admission notification, and authorization requirements.
Establishes patient financial class type at point of registration; obtains necessary insurance information; ensures appropriate forms are completed/initiated/routed; photocopies insurance cards, etc.
Registers patients in KPHealthConnect; enters accurate demographic, financial class, and insurance information; makes revisions to systems database immediately as errors are recognized to ensure database accuracy; documents financial obligations of patients in the appropriate fields in the computer system.
Processes direct, urgent admissions and coordinates with Nursing Supervisor. Contacts physician for/or receives admitting orders and diagnosis for admission of patient. Creates account for impending admission.
Communicates deposit requirements to patients and families and documents in KP HealthConnect; refers patients to financial counseling assistance as appropriate.
Initiates and completes all necessary admitting forms and obtains required signatures in a timely manner; provides explanation for clear understanding; adheres to federal and state regulations, such as Medicare Secondary Payor Questionnaire (MSPQ), during registration process; explains required form.
Collects cash, check or credit card payments for collectible services; verifies checks have accurate and current information; ensures valid authorization for all credit card payments; validates checks and credit slips; issues receipts; refunds customers for overpayment of services within authorized limits; obtains all appropriate documents and signatures.
Balances monies, checks, credit card charge documents and daily cash register receipts; reconciles any discrepancies; prepares bank deposit; operates electronic draft capture for charge cards; reconciles and resolves any discrepancies; remits deposit to bank; places change fund order from bank; maintains change fund; buys and sells change from various departments; resolves any balance discrepancies.
Answers incoming phone calls; transfers calls to appropriate areas of department, clinic, hospital; makes outgoing calls to physicians, payors, etc., as needed.
Documents pertinent patient account information in KP HealthConnect.
Provider registration support to other MHS facilities as needed.
Proactively contacts patients to pre-register them for selected procedures and/or those patients with selected insurance coverages; advises patients of estimated cost share; arranges for deposits/pre-payment prior to procedure in accordance with department protocols and procedures, as needed.
Prepares and processes daily admission notifications, authorization in a timely manner. Coordinates with financial and clinical staff for timely updates and communication.
Prints Pre-census Report nightly; verifies census with Nursing Units. Assigns accommodations/bed assignments as directed for patients by evening/night supervisors. Compiles daily census information.
Receives, records, accounts for and releases patient valuables left for safekeeping. Notifies and coordinates with Social Services department.
Provides appropriate patient information to physicians, relatives and visitors of patients.
Performs variety of patient services such as providing information or explanation of problems pertaining to benefits, eligibility, etc.
Handles patient problems; refers difficult patients to supervisor, Patient Advocate and/or Security when necessary.
Immediately reports prankish, threatening, disaster alert or emergency situations to supervisor as well as any peculiarity which may jeopardize or endanger any member of staff or employee, patient, visitor or employer facilities.
Performs other duties and accepts responsibility as assigned.

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Patient Access Services Clerk; Full-time, Evening, MMMC in Wailuku, HI vacancy

Assistant Manager - Maui Marketplace
$20.3 - $27.4 per hour
...Manager - Maui Marketplace Full time 270 Dairy Road, Suite 120,... ...again. Our teams make style accessible to everyone, creating high-quality... ...and productivity. Perform Service Leader duties. Ensure... ...business, including holiday, evening, overnight and weekend shifts...
Full time
Afternoon shift
Hourly pay
Minimum wage
Work at office
Flexible hours
Night shift
Weekend work
Gap Inc.
Puunene, HI
4 days ago
Food Runner - Evening
$22.52 per hour
...States, 96761 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type... ...surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the... ...opportunity employer, welcoming all and providing access to opportunity. We actively foster an...
Full time
Afternoon shift
Hourly pay
Work experience placement
Remote work
Shift work
Marriott International Inc
Wailuku, HI
1 day ago
Patient Services Manager
$25 - $30 per hour
...experienced leader to join our Patient Services Division at our Wailuku... ...is to make therapy services accessible to every child on Maui, while... ...helping children reach their full potential and want to be part... ...flow and minimal wait times. Ensure compliance with clinic...
Suggested
Work at office
Pediatric Therapies Hawaii
Wailuku, HI
9 hours ago
Full Time - Loader/Cart Associate - Opening
$17.5 - $19.6 per hour
...associates deliver quality customer service while maintaining a store... ...We're Looking For • Hourly Full Time or Part Time: Generally... ...Requires morning, afternoon and evening availability any day of the week... ..., including inputting, accessing, modifying, or outputting information...
Full time
Afternoon shift
Hourly pay
Part time
Local area
Flexible hours
Shift work
Day shift
Lowe's
Kahului, HI
3 days ago
Warehouse Part Time Days
$17.5 - $19.6 per hour
...mornings, afternoons, evenings, or overnight depending... ...Whether you need a part-time position or a place to... ...associate, you'll gain access to many benefits beyond... ...Deliver SMART customer service by assisting customers,... ...programs for eligible full-time and part-time associates...
Full time
Afternoon shift
Hourly pay
Part time
Local area
Flexible hours
Shift work
Night shift
Day shift
Lowe's
Kahului, HI
2 days ago
Full Time - Receiver/Stocker - Overnight
$17.5 - $19.6 per hour
...mornings, afternoons, evenings, or overnight depending... ...Whether you need a part-time position or a place to... ...associate, you’ll gain access to many benefits beyond... ...Deliver SMART customer service by assisting customers,... ...programs for eligible full-time and part-time associates...
Full time
Afternoon shift
Hourly pay
Part time
Local area
Flexible hours
Shift work
Night shift
Day shift
Lowe's
Kahului, HI
6 days ago
General Cardiologist
...Associates is recruiting a full-time General Cardiologist... ...of Maui, serving patients in Wailuku and Kihei with... ...expand cardiovascular services on Maui rather than... ...administrative time to keep your evenings and weekends more... ...on Maui with quick access to beaches, hiking,...
Full time
Afternoon shift
Temporary work
Traineeship
Private practice
Flexible hours
Weekend work
Hawaii Heart Associates
Wailuku, HI
a month ago
Assistant Manager
...inventory as needed As a Subway® Team Member, you'll have access to: Brand partnership discounts Scholarship... ...*You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
Full time
Afternoon shift
Part time
Shift work
Weekend work
Day shift
Subway
Makawao, HI
1 day ago
Part-Time CNA - Personal Care - 2nd or 3rd Shift
$2,500 per month
Fast-Track Hiring: Certified Nurse Aide for Hale Makua Health Services. Available Shifts: Morning, Evening and NOC Join our team as a Full-time Certified Nurse Aide with $5,000 Retention Bonus or $2,500 with Regular Part-time status! The Company: We are Ohana...
Full time
Afternoon shift
Part time
Immediate start
Shift work
Night shift
Day shift
Ohana Pacific Management Company, Inc.
Kahului, HI
1 day ago
Medical Scribe
$16 per hour
...with flexible work options (Full or Part time) and invest in your development... ...doctors to document patient visits in real time. You’ll... ...with some offices offering evening or weekend shifts. Ideal if... ...for several hours a day Access to a laptop (you’ll be provided...
Full time
Afternoon shift
Part time
Work at office
Local area
Monday to Friday
Flexible hours
Shift work
Weekend work
Weekday work
ScribeAmerica
Wailuku, HI
more than 2 months ago
Part-Time Retail Merchandiser for Walmart
$18 per hour
...Employment Duration: Part-time Description and Requirements... ...specific to the location. Full-Time: Flexible schedule, at least... ..., work between 6am to 6pm (no evenings). Locate merchandise in the... ...tools do you need for the job? Access to reliable transportation to...
Full time
Afternoon shift
Part time
Flexible hours
Acosta Group
Kahului, HI
4 days ago
Shift Manager
...paperwork as needed As a Subway® Team Member, you'll have access to: Brand partnership discounts Scholarship... ...occasionally. *You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
Full time
Afternoon shift
Part time
Shift work
Weekend work
Day shift
Subway
Makawao, HI
5 days ago
Manager Medical Social Work Services
$97.1k - $125.62k
...of Medical Social Work Services is to oversee the daily... ...community care needs of patients. Provides vision,... ...ensure high quality and accessible services to meet customer... ...accreditation standard at all times. Essential... ...0 PM Job Schedule: Full-time Job Type: Standard...
Full time
Work experience placement
Work at office
Shift work
Kaiser Permanente
Wailuku, HI
1 day ago
Security Professional Overnight Full Time Flex
...you calm under pressure, observant, and service-oriented? Do you thrive in dynamic environments... ...and available to work morning, day, evening and overnight shifts, including weekends... ...one another, and grow in their careers. Full-time benefits include: Competitive pay...
Full time
Afternoon shift
Contract work
Local area
Flexible hours
Night shift
Day shift
OLS Hotels & Resorts
Kahului, HI
1 day ago
In-Store Shopper (Online Orders) - Part Time
$17 - $25.4 per hour
...mornings, midday, and evenings, holidays and peak holiday... ...work on the Customer Service & E-Commerce teams supporting... ...Sunday – our busiest times of the week! Shoppers... ...range of benefits for Full and Part-Time Team... ...support programs, and access to other Team Member perks...
Full time
Afternoon shift
Hourly pay
Part time
Seasonal work
Flexible hours
Shift work
Night shift
Early shift
Whole Foods
Kahului, HI
2 days ago
Sandwich Artist ®
...for our Guests As a Subway® Team Member, you’ll have access to:  Brand partnership discounts  Scholarship Opportunities... ...*You will receive training on your roles and responsibilities Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location...
Full time
Afternoon shift
Part time
Weekend work
Day shift
Subway - 11153-0
Makawao, HI
26 days ago
Produce Team Member (Clerk, Floor Service) - Part Time
$17 - $25.4 per hour
...courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed... ...offers a wide range of benefits for Full and Part-Time Team Members,... ...& wellness support programs, and access to other Team Member perks. Eligibility...
Full time
Hourly pay
Part time
Seasonal work
Immediate start
All shifts
Flexible hours
Shift work
Night shift
Whole Foods
Kahului, HI
4 days ago
Member Services Representative
$18 per hour
...Member Services Representative Kahului (Maui) - Kahului, HI 96732 Overview Salary... ...18.00 - $18.00 Hourly Position Type Part Time Description Why Join Planet Fitness... ...Free Black Card gym membership. Day, evening, or overnight shifts. Career growth opportunities...
Afternoon shift
Hourly pay
Part time
Shift work
Night shift
Day shift
Planet Fitness
Kahului, HI
4 days ago
Maintenance Technician - Kaulana Mahina
$24.04 - $28 per hour
...Service Technician This position performs technical... ...Follows procedures for accessing and obtaining materials... ...and other paperwork in a timely, accurate, and complete... ...taking "call" during evenings, weekends and holidays.... ...*Benefits offered for full-time employees. For Union...
Full time
Afternoon shift
Hourly pay
For contractors
Local area
Immediate start
Flexible hours
Weekend work
Greystar
Wailuku, HI
3 days ago
Full-time position available for a newborn nanny near
...Full-time position available for a newborn nanny near 96733. Must have experience with newborns and be able to provide attentive and... ...and First Aid certification preferred. Must be available for evenings and weekends. Must have reliable transportation. High school diploma...
Full time
Afternoon shift
Weekend work
Wyndy LLC
Kahului, HI
3 days ago
Member Service Representative
...Benefits: 401(k) matching Bonus based on performance Health insurance Paid time off Training & development Member Services Representative (Part-Time or Full-Time) Maui Teachers Federal Credit Union is seeking a reliable and detail-oriented individual...
Full time
Part time
MAUI TEACHERS FEDERAL CREDIT UNION
Wailuku, HI
5 days ago
Locum Physician (MD/DO) - Critical Care in Wailuku, HI
...and other opportunities available now. ~12 patients per day with additional 4-6 ER consultations... ...and housing expenses ~ Assignment details and time entry in online portal ~ Competitive compensation ~24-hour access to your Weatherby Healthcare consultant ~ Charter...
Full time
Weekly pay
Locum
Immediate start
Weatherby Healthcare
Wailuku, HI
1 day ago
Patient Care Technician - PCT
$24 - $30 per hour
...vision, core values and customer service philosophy. Adheres to the... ...dialysis therapy for patients under the direct supervision... ...relationships through effective and timely communication. Takes initiative... ...regarding disease process/access. Welcome assigned patients and...
Full time
Work experience placement
Immediate start
Worldwide
Fresenius Medical Care
Wailuku, HI
2 days ago
General Cleaners
$17 per hour
...NOW HIRING – FULL-TIME CLEANERS Maui (Wailea Area) $17.00/Hour • Weekly Pay • Immediate... ...Shift 6:00 AM – 2:30 PM Afternoon/Evening Shift 1:30 PM – 10:00 PM Schedules... ...values reliability, teamwork, and customer service. If you're looking for a stable full-...
Full time
Afternoon shift
Hourly pay
Weekly pay
Immediate start
Monday to Friday
Shift work
Day shift
AlohaHP
Kihei, HI
2 days ago
Customer Service Rep (Maui Lani)
...hungry hours of the day and night, part or full time. You'll have plenty of time left over for... ...your friends, or whatever. Sound good? Even if you just need a second job for some extra... ...We are searching for qualified customer service reps with personality and people skills....
Full time
Extra income
Part time
Second job
Work at office
Flexible hours
Night shift
Domino's Pizza LLC
Wailuku, HI
2 days ago
Locum Physician (MD/DO) - Oncology - General/Other in Wailuku, HI
...and so much more. So, relax and get back to helping patients, and let us do the heavy lifting. ~ Monday -... ...simplify the credentialing and privileging process ~ Access to online portal for assignment details and time entry ~ Your specialized recruiter takes care of...
Full time
Weekly pay
Locum
Immediate start
Monday to Friday
Flexible hours
Weekend work
CompHealth
Wailuku, HI
1 day ago
Security Officer
$29.09 per hour
...Discovery family, where quality and service are at the heart of... ...Beach & Golf Club is seeking a full-time Security Officer to join the... ...response as required. Provide access-control utilizing sound... ...flexible schedule, including evenings, overnights, weekends, holidays...
Full time
Afternoon shift
Flexible hours
Shift work
Night shift
North Shore Preserve
Kihei, HI
4 days ago
Branch Service Specialist - Maui
...Description At American Savings Bank, our Branch Service Specialist is key in helping to make... ...We're looking for tellers who can work full-time. Role of a dream maker: As a... ...that our online application process is accessible and provides an equal employment opportunity...
Full time
Night shift
American Savings Bank
Wailuku, HI
26 days ago
Customer Service Return Agent (Kahului Airport)
$22.15 per hour
...Ready to elevate your customer service game? At SIXT, you'll be the... ...hours per week, including day or evening shifts, and are open to travel... ...to secure your future Paid Time Off & Holidays Benefit from... ...Employee Assistance Program Access support whenever needed through...
Afternoon shift
Hourly pay
Work at office
Worldwide
Flexible hours
Day shift
SIXT USA
Kahului, HI
28 days ago
Customer Service & E-Commerce Supervisor - Full Time
$17.5 - $30.2 per hour
...Whole Foods Market Customer Service & E-Commerce Supervisor At Whole Foods Market,... ...Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for... ...& wellness support programs, and access to other Team Member perks. Eligibility...
Full time
Hourly pay
Part time
Seasonal work
Work at office
Flexible hours
Night shift
Whole Foods
Kahului, HI
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Patient Access Services Clerk; Full-time, Evening, MMMC. Be the first to apply!