Shift Supervisor - Security

Shift Supervisor - Security

Job Category: Operations - Security Requisition Number: SHIFT011261

Posted: June 3, 2026

Full-Time

Rate: $23 USD per hour

Rock Island, IL 61201, USA

Description

Responsibilities:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Supervises and manages the daily activities of security staff for their respective shift.
• Maintains performance, personnel, and operational records.
• Oversees the physical security of the casino and company assets.
• Responsible for the physical safety of guests, employees and property, recommends improvement measures
• Conducts investigations of incidents and assists the Gaming Board in investigations as needed.
• Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures.
• Trains, develops, and schedules security staff.
• Disseminates pertinent information to security staff.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications:

• High School graduate or equivalent
• College or military education preferred
• Prior security, safety, or loss prevention experience preferred
• Supervisory experience preferred
• Excellent customer service skills
• Ability to lead, influence others and coach for success
• Strong administrative, organizational and decision making abilities
• Excellent written and verbal communication skills

Physical Requirements:

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations

Environmental Working Conditions:

The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $23.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.