Behavioral Health Centralized Intake - Full Time - Weekends ONLY - 6A-6P - Elmwood

Education Completion of an accredited licensed practical nurse (LPN) program or a bachelor's degree. Work Experience 2 years of licensed practical nurse (LPN) experience. Bachelor's degree accepted in lieu of experience. Certifications Current licensed practical nurse (LPN) license in the state of practice if accredited LPN program has been completed. Knowledge, Skills, and Abilities (KSAs) Proficiency in using computers, software, and web‑based applications. Effective verbal and written communication skills and ability to present information clearly and professionally. Excellent customer service phone skills and ability to multi‑task. Ability to be self-directed and motivated and work with little supervision. Ability to demonstrate effective adaptation skills to change in systems, practices, and technology. Ability to work extended shifts of 8, 10, or 12 hours per day. Job Duties Responds to system-wide requests for acute behavioral health placement, ensures all necessary patient referral information is complete, electronically submits requests for evaluations of patient criteria to determine if admission criteria are met, organizes and prioritizes referrals to promote patient safety and meet patient needs within the continuum of care. Coordinates transportation for all transport orders through acting as a dispatcher. Provides excellent customer service through telephone and personal contact with all customer groups including physicians, nurses, administrators, and colleagues. Accommodates fluctuating variables in practice setting such as patient volume, patient acuity, experience of personnel, utilization of supplies, and resources. Communicates pertinent clinical information to referring providers, admitting providers and administrative staff and assists with answering the transfer center calls, creating tickets in Epic, and performing follow up calls for reassessment of patients. Facilitates time sensitive tele\-medicine consultations between campuses and providers, ensuring completion of all workflow items as part of the transfer center team. Acts as part of the centralized placement team through assigning beds for all campuses across the system from every entry point, including controlling the bed board for community hospitals to ensure every patient receives a bed in a timely manner. Performs other related duties as required. Physical and Environmental Demands Sedentary work, occasionally lifting up to 10 pounds, and/or negligible force frequently. Walking or standing for brief periods of time. No exposure to blood, body fluid or tissue as part of employment. Incumbent has no occupational risk for exposure to communicable diseases. Possible exposure to hazardous medications or hazardous waste. Compliance and Legal Responsibilities Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance‑related concerns. Equal Opportunity Employer The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. #J-18808-Ljbffr Capacity Path