AR Dispute Resolution Consultant : 26-03166
$25 - $28 per hourFull-time
Akraya, Inc.
Primary Skills: Accounts Receivable (advanced), Dispute Resolution (advanced), Customer Service (intermediate), Reporting (intermediate), Problem Solving (advanced)
Contract Type: W2
Duration: 3+ Months
Location: Vernon Hills, IL ( - Hybrid)
Pay Range: $25 - $28 per hour on W2
#LP Job Summary:
This role focuses on expertly managing and resolving accounts receivable disputes, ensuring accurate billing and prompt resolution of discrepancies. You will collaborate cross-functionally to investigate issues and maintain clear communication with clients to uphold financial integrity. This position also involves mentoring new team members on best practices for dispute management.
Key Responsibilities:
Research disputes and identify root causes and resolutions.
Resolve invoice, purchase order, delivery, and product or service issues.
Coordinate with Sales, Customer Service, Collections, and other teams.
Track dispute status, aging, and resolution timelines; report trends to leadership.
Maintain accurate records and follow company policies and controls.
Coach new team members on dispute resolution practices.
Must-Have Skills:
Experience in AR, billing, deductions, collections, or dispute resolution.
Strong analytical, communication, and organizational skills.
Ability to manage multiple cases, meet deadlines, and maintain accurate records.
Industry Experience:
B2B accounts receivable experience preferred; manufacturing, distribution, or service industry experience is a plus.
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment . Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
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