Guest Service/Sales Associate

Join Our European Wax Center Family in NorfolkAre you passionate about beauty and customer service? Do you want to be part of a vibrant team that values integrity, inclusivity, and excellence? Join our European Wax Center family in Norfolk and help us continue our mission of revealing beautiful skin and building confidence in our guests!Why Join Us?At European Wax Center, we believe in living our values every day. Our culture is built on trust, authenticity, and a commitment to delighting our guests. We care about each other, do the right thing, and have fun while being awesome. Here's what sets us apart:Diversity & Inclusion: We celebrate the different backgrounds, perspectives, and experiences that make up our team and our guests. Our DE&I Council is dedicated to fostering a diverse, equitable, and inclusive environment.Professional Growth: We offer industry-leading training and development opportunities to help you advance your career.Positive Work Environment: Our associates love the supportive and collaborative atmosphere at EWC, with 85% of reviews highlighting positive coworker relationships.Flexibility: Enjoy flexible schedules that help you balance work and life.Compensation & Benefits: Competitive pay, bonuses, and benefits including health insurance, 401K with matching, and paid vacation.Our Core Values:We Care About Each Other: We foster a supportive and caring environment where everyone feels valued and respected.We Do the Right Thing: Integrity is at the heart of everything we do. We act with honesty and transparency.We Delight Our Guests: Our guests are our top priority, and we go above and beyond to ensure they have an exceptional experience.We Have Fun While Being Awesome: We believe that a positive and fun work environment enhances productivity and job satisfaction.We Are Courageously Authentic: We encourage our team members to be themselves, share their ideas, and embrace their individuality.Perks & Benefits:Competitive health benefits package (for associates working 30+ hours/week)401K plan with up to 4% matching (for associates working 30+ hours/week)Aflac disability plan (for associates working 30+ hours/week)Discounts on retail products and waxing servicesGreat referral programOpportunities for career advancementHourly wage, commission, and bonus programPaid vacation (for associates working 20+ hours/week)Work in a well-managed, beautiful, and upbeat facilityEEOC - Equal Opportunity EmployerYour Role:As a Guest Service Sales Associate, you will be the face of EWC, providing exceptional service and ensuring every guest leaves with a smile. Your responsibilities will include:Greeting and assisting guests with enthusiasm and professionalismEducating guests about our waxing services and productsManaging appointments and guest flow to ensure a smooth and efficient experienceMaintaining a clean and inviting environmentCollaborating with team members to achieve sales and service goalsWhat We're Looking For:A positive and outgoing attitude with a commitment to delighting our guestsStrong communication and interpersonal skillsAbility to work in a fast-paced environment and handle multiple tasksFlexibility to work evenings and weekendsPrevious customer service experience is preferred but not requiredAbout European Wax Center:European Wax Center is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States. Since 2004, we have provided an unparalleled waxing experience with our innovative Comfort Wax®, highly trained wax specialists, and private waxing suites. With over 1,000 locations nationwide, we continue to revolutionize the industry and empower our guests to feel confident and beautiful.Join us and be a part of the leader in waxing services. Apply today and take the next step in your career with European Wax Center!Location: European Wax Center is located at 742 W 21st St suite a, Norfolk, VA 23517, USABy applying for this position, you are seeking employment opportunities with European Wax Center Norfolk, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.For more information about EWC, visit: PayCommission payBonus payBenefitsPaid time offHealth insuranceDental insuranceVision insuranceDisability insurance401(k)401(k) matchingReferral programEmployee discountPaid trainingFlexible schedule European Wax Center VA