Lead Software Engineering

C.H Robinson is seeking a Lead Software Engineer will combine their experience building and delivering quality products with their passion for developing people. In addition to leading a team, this position will also contribute to the team in a specific craft by defining, designing, and testing software solutions that meet our core architectural principles and delight our users. DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Collaborate with teams to bring projects from discovery phases into production Execute initiatives that create ongoing value for our business through iterative delivery against business goals and product vision Support the vision for our capabilities and strategy for achieving with stakeholders and technical teams Ensure teams are executing the vision Bring technical teams together to build priorities into one plan, understanding upstream and downstream dependencies while providing written and verbal reporting on progress to plan Follow enterprise goals around HPI's (critical/major outages) Ensure that auditing for monitors and alerts are properly setup when the software doesn't operate as intended Utilize solid instrumentation / proactive monitoring Enforce code review process Address production issues with a sense of urgency Ensure we're consistently increasing flow Resolve bugs within identified LOS Manage day-to-day escalated issues Define, document, communicate, and identify efficient processes and software development best practices by collaborating across C.H. Robinson, engaging with architects, product managers, project managers, software engineers, and leaders Team Leadership Organize team to effectively get work done Drive and communicate to the team on role accountabilities, KPI’s, goals and service level agreements Focus on team cycle time of cards Help set timelines for features and deliverables for the team Accountable for project deadlines and enforcing team member accountability and sense of urgency to the team projects Actively assess performance and providing coaching/feedback to team members to sustain a high performing team and taking action on performance improvement plans as needed Evaluate talent needs and fills these needs through developing internal bench strength and/or hiring, and onboarding Effectively communicate by leveraging proper cadence of meetings (1:1’s, team meetings, etc.) Understand team goals and work with manager to establish individual goals for their direct reports Discuss and promote career development to build employee engagement Provide input to ensure rewards and recognition are appropriately allocated based on individual and team performance/commitment Support the annual merit programs for assigned team to align compensation with performance results Foster continuous learning, accountability, and innovation, striving for engineering excellence Software Engineering Accountabilities Collaborate with other software engineers and teams on code reviews, development infrastructure, and process enhancements Design: High to most complex designs. Leading team and external parties. Facilitate and propose architecture solutions. Negotiate with the EA and capability teams. Drive decisions and resolutions. Delivery: High to Extra high complexity. Leading team and external parties. Drive decisions and resolutions. Mentors other SEs, drive usage of new technologies, develops and trains SEs in new patterns. Quality: Address code review recommendations and perform internal and external teams code reviews. Lead implementation of the retro review recommendations and facilitate process and quality improvements. Facilitate and lead test tools enhancements Relationships and Collaboration: Establish cross domains relationships including architects, EA, and management. Document and suggest process improvements to the internal and external management parties Required Qualifications: Bachelor’s degree or a minimum of 4 years of equivalent work experience and a high school diploma/GED Minimum 3 years of experience working in a technology role such as: software engineer, business analyst, quality assurance analyst, product manager, or technology project manager Experience with agile software development practices Experience with software testing Preferred Qualifications: Degree in Computer Science/Software Engineering or Human-Computer Interaction Previous experience supervisory experience, leading software engineering teams Experience delivering software in an agile environment Experience with software engineering concepts, such as relational databases, asynchronous data movement, object-oriented programming, CI/CD (continuous integration / continuous deployment) practices, and/or distributed systems Ability to travel up to 5% (domestically and internationally) Orientation/planning, business savvy, critical thinking, and problem-solving skills Demonstrate creativity in solving technology problems Effective and flexible communication skills with the ability to articulate complex solutions in a relatable way Ability to build strong relationships within your team and across the organization Strong organizational, planning and project management skills with strong ability to effectively manage high priority demands/projects; problem solver who takes initiative Ability to lead, motivate and inspire individuals/team Comfort leading through change and resolving conflict Have a growth mindset that is open to giving and receiving feedback Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $113,000.00 - $254,200.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at